Improving Patient Care and Treatment with Digital Trust

Healthcare Patient Data Sharing

 

Rachel McGill
Patient Care Coordinator

 

 

Meet Rachel

Rachel is a Patient Care Coordinator at a national cancer center who works with health authorities and researchers to onboard patients to clinical trials to treat advanced stage cancer. She loves her job as she knows it’s making a difference in people’s lives but is noticing ways to drastically improve the paper-based administration and enrollment processes.

Improving Patient Experience

Enrolling in cancer clinical trials is often delayed by verifying identities and medical histories, adding stress to patients. Rachel believed digital trust and identity verification could improve today’s challenges by letting patients control verified personal and medical information sharing. This helps ensure accurate, up-to-date information and reduces repeated tests and errors.

How it Works

Digital trust and verification streamline approval processes by giving administrative staff quick access to verified patient information, speeding up eligibility decisions and improving coordination between healthcare providers and researchers.

Respecting Patient Privacy

Rachel is aware that some patients might have concerns about allowing their health records and identity information to be accessed online. However, current paper-based systems are often subject to reporting errors and, in most cases, still rely on faxing to share patient records between health authorities, leading to unnecessary delays. Digital trust and identity verification can enhance data security and patient privacy, with sensitive information shared quickly and securely while reducing the risk of errors and ensuring compliance with privacy regulations.

The Benefits

Integrating digital trust and identity verification capabilities makes the administrative process of enrolling in cancer clinical trials faster and more efficient and reduces the possibility of errors. Rachel’s patients and their caregivers can avoid extensive paperwork, which, in turn, puts the focus on treatment. These systems can improve the effectiveness of clinical trials and ultimately better cancer research outcomes that could save thousands of lives.

Relevant DIACC PCTF Components

Authentication | Verified Person | Notice & Consent | Privacy | Verified Organization

 

Connect with the DIACC to learn how we support building digital trust around this user story at info@diacc.ca.