Spotlight on UXP Systems


In this edition of the Spotlight, we chat with DIACC members UXP Systems,  a provider of a User Lifecycle Management platform.  We highlight how their work fits with and can help drive the vision of a pan-Canadian digital identity ecosystem.

1. What is the mission and vision of UXP Systems?

UXP Systems’ User Lifecycle Management platform provides an evolutionary approach traditional integrated asset management (IAM) systems to enable contextual relationships between users and their digital devices and services. User Lifecycle Management (ULM) digitally models – on a fine grain basis – real-world human interconnections for virtually any digital offering and enables the workflows and journeys for users to create these relationships. Our vision is to enable the emerging world of omni-digital engagement, connected life/IOT, and digital transformation via User Lifecycle Management, powering any user to securely onboard, access, delegate, revoke, and manage any digital service and share various elements of those services with users around them.

2. Why is trustworthy digital identity critical for existing and emerging markets?

Access to digital services has evolved from being a “nice to have” to being the preferred mode of access for millions of people across a wide range of offerings over the past several years. In fact, many modern services are only available through digital access and are used regularly – forming an important part of a growing number of people’s daily lives around the world. Everything from parking your car, to banking, to healthcare services can be engaged digitally, providing easy access to these services that need to be secure and trusted. As UXP Systems adds User Lifecycle Management capabilities to digital services, the contextual interrelationships between users, other users, devices, and digital services must be modeled on a fine grain basis, in a secure, validated, and trusted manner. Moreover, privacy by design must be enabled for every user as the digital ID generates valuable data about the people they interact with, the devices they use, and the services they access.

3. How will Digital ID transform the Canadian and global economy?

As companies and governments in Canada and elsewhere transform their operations with digitization, the need to serve individuals and organizations through robust and secure identities will also grow. Digital identities will be used for activities across a wide range of goods and services, from public to private, bringing value across a wide range of business types, from financial services, to travel, healthcare, retail, and others. These capabilities greatly reduce the friction and requirement of human interaction and support in service transactions of all sizes, reducing cost and improving access to address markets of virtually any type. In addition, the scope of digital identity is not geographically bound, and we see numerous opportunities for use in cities, across provinces and ultimately across country boundaries as the need for globally interoperable identity schemes should grow. In short, Digital ID provides a truly global economic opportunity for Canadian enterprises.

4. What role does Canada have to play as a leader?

Canada is already viewed around the world as a trusted leader in driving fair and balanced personal privacy policy and regulation and we believe this provides a strong foundation for Canadian companies to provide leadership in identity and user management technologies as well. As a private Canadian company founded in Toronto, UXP Systems currently powers digital identity at some of the world’s largest telecommunications companies, including Vodafone, Liberty Global, Cable & Wireless, and TELIA. With multiple patents around ULM, UXP Systems has established itself as the leader and pioneer in user identity and entitlement management and we are excited to continue to drive innovations from Canada that we export to the rest of the world.

5. Why did UXP Systems join DIACC?

As the use of digital services continues to grow, so do the choices of technology and methods to verify and authorize digital identity. While it’s great to have choices, there is an increasing need to have trusted standards for interoperability so that digital services of different types can securely interact and process transactions. We see the objectives and progress that DIACC is making toward identity standards in Canada to be refreshing, encouraging, and greatly needed.

The UXP Systems’ ULM platform brings multi-dimensionality to user identity through the complex relationships between users and organizations. These rich and powerful capabilities will thrive in an environment where identities of different types in different places can securely interact, and we see the work of DIACC and its members making positive steps toward this vision. We are proud to be part of this progress.