Enhancing Legal Services Delivery with Remote Identity Verification

Real Estate Law

 

Jamie Smith
Lawyer

 

 

Meet Jamie

Jamie is a real estate attorney whose work increasingly involves clients he may never meet in person. To reduce the risk of identity fraud and fraudulent transactions, Jamie needs to establish trust and verify his client’s identity through remote identity verification processes.

Confirming Client Identity

Jamie should work with qualified vendors specializing in remote identity verification using various checks, like looking at a photo of the client’s government-issued identification and checking for validity, manipulation, or inconsistency that would indicate fraud or counterfeiting.

The vendor may conduct face matching and liveness checks by comparing the government-issued identification with the person behind the camera, whether through a selfie or video. Additional checks may be considered depending on the type of transaction or the needs of the lawyer or other parties involved.

Overcoming Initial Hesitations

Remote identity verification is a relatively new service, and people may be hesitant to adopt the new technologies and processes that require changing existing systems and impact time, budget, and effort to update supporting infrastructure. Depending on the law firm’s capabilities, sufficient in-house technical resources may also be needed.

The Benefits

Jamie recognizes that incorporating remote identity verification into his work with clients reduces fraud risk and minimizes the need to process and store personal data. Remote identity verification also increases accessibility to legal services for people who find technology use tricky, live with different abilities and circumstances, or have different needs.

Relevant DIACC PCTF Components

Authentication | Infrastructure | Notice & Consent | Privacy | Verified Person

 

Connect with the DIACC to learn how we support building digital trust around this user story at info@diacc.ca.