Juin 25, 2024 in certification, Communiqués de presse by DIACC

Chicago Title Insurance Company’s VerifID™ first PCTF Verified Person certified service

Confirming Chicago Title Insurance Company’s VerifID™ service PCTF Verified Person Component conformance

May 14, 2024 – Toronto –  We proudly announce that Chicago Title Insurance Company’s ID verification platform, VerifID™, obtained the DIACC Pan-Canadian Trust Framework (PCTF) Verified Person certification, a massive milestone in becoming a trusted and reliable service in the Canadian ecosystem. DIACC welcomes Chicago Title’s VerifID to the growing cohort of certified providers in digital identity, particularly in the critical area of real estate. 

In Canada, mortgage and title fraud is a pressing concern, presenting an opportunity for fraudsters. In response, Chicago Title has developed VerifID, an innovative identity verification and fraud solution. VerifID combats fraudulent real estate transactions, demonstrating its proactive approach to addressing industry challenges. 

“We’re passionate about stopping fraud; it’s why we developed VerifID,” said John Rider, Senior Vice President of Retail and Commercial Title at Chicago Title Insurance Company. “We wanted to take that passion to the next level by completing our PCTF certification, demonstrating our commitment to being the best in the business. VerifID doesn’t allow users to modify the verification process, which, in our experience, reduces the intake of valuable information; ours is the only solution that will meet DIACC standards 100% of the time.”

VerifID’s journey to DIACC PCTF certification was rigorous, marked by a thorough third-party evaluation that left no room for shortcuts. This evaluation ensured that the service met the stringent requirements of the Verified Person Component at LOA2, which shows Chicago Title’s commitment to leading the fraud and identity industry through continuous innovation and best practices.

The DIACC certification is a standardized process that includes a point-in-time audit conducted by DIACC Accredited Auditor KUMA and an independent committee review for quality assurance. As a result, DIACC has issued a three-year cycle Trustmark, subject to annual surveillance audits, and added Chicago Title’s VerifID to its Trusted List of certified providers. 

“Chicago Title’s VerifID achieved a significant industry milestone and competitive advantage by becoming the first Canadian vendor to earn certification against the PCTF identity proofing requirements,” said Joni Brennan, DIACC President.   

The PCTF is a comprehensive risk management and assurance framework for validating the design of private-sector digital trust services. Its criteria address aspects of digital trust and verification, including privacy, security, and interoperability, mitigating risks associated with fraud and breaches. This framework supports robust digital verification and enhances user confidence by providing a reliable means to authenticate digital verification across services, fostering a safer and more integrated digital environment. The PCTF helps people and organizations across the public and private sectors to recognize verified trusted services. 

To explore the benefits of certification, contact voila@diacc.ca 


Established in 2012, DIACC is a non-profit organization of public and private sector members committed to advancing full and beneficial participation in the global digital economy by promoting design principles, PCTF adoption and conformity assessment. DIACC prioritizes personal data control, privacy, security, accountability, and inclusive people-centered design.

For more information about DIACC, please visit https://diacc.ca

About Chicago Title Insurance Company

Chicago Title Insurance Company is a wholly owned division of Fidelity National Financial, Inc. (FNF). FNF, operating through its subsidiary Fidelity National Title Group, Inc., is one of North America’s largest title companies, providing core title insurance products, escrow and other real estate related products. FNF, a Fortune 500 company, has offered security for real estate transactions for over 170 years. Chicago Title Insurance Company, a subsidiary of FNF, has been licensed in Canada for over 70 years.

For more information about Chicago Title Insurance Company, please visit https://chicagotitle.ca