The Pan-Canadian Trust Framework™ (PCTF) is a risk mitigation framework comprised of a set of rules, standards, specifications, regulations, and guidance that offers a high-quality and versatile defined code of practice for operating trustworthy and efficient digital identity, credential, and supporting services. 

Following recommendations from the federal government’s Task Force for the Payments System Review, leaders from Canada’s public and private sectors established the DIACC in 2012 to develop a trust framework to meet needs in the digital economy.

DIACC is committed to openness, impartiality, legitimacy, and inclusivity, providing the PCTF as a tool that offers practical definitions of outcomes to verify solutions and de-risk adoption. 


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PCTF: Key principles & values

  1. Contribute to the trustworthiness and interoperability of public and private sector digital trust and identity capabilities while prioritizing user-centred design, privacy, security, and convenience.
  2. Bring best practices together. It builds on existing standards, policies, and guidelines, considering multi-stakeholder inputs. DIACC is committed to international alignment with relevant frameworks worldwide to facilitate interoperability and adoption.
  3. Widely applicable, outcome-based, technology agnostic, open, and flexible.

The value of the PCTF

For Indivuals

  • Enhances security and privacy while providing convenience and simplified access to digital services, reducing the risk of identity theft and fraud. 

  • Establishes trust in digital interactions, enabling individuals to use digital identity to confidently engage in online transactions and maintain control over their personal information.

For Businesses

  • Enables streamlined customer onboarding and authentication processes, reducing friction and enhancing user experiences.

  • Helps businesses to mitigate the risk of fraud and unauthorized access, protecting their assets and sensitive customer data. 

  • Facilitates secure and efficient digital transactions, fostering increased online business opportunities and growth.

For Government

  • Guides secure and trusted digital interactions between citizens and the government, allowing seamless access to various government programs and services.

  • Helps governments to  enhance operational efficiency, reduce costs associated with manual processes, and improve the citizen and resident experience.