DIACC Directors are elected industry leaders who set the organizational strategic direction. The Directors have established several sub-committees to ensure good governance is practiced including a Governance Advisory Committee that has the responsibility of ensuring that DIACC policies and procedures are continually improved and optimized in alignment with our vision and representative of our membership.
Digital ID & Authentication Council of Canada
As President of the Digital ID & Authentication Council of Canada (DIACC), Joni builds on 15 plus years of experience in Digital Identity innovations and standards development. She helps DIACC to fulfill its vision of unlocking interoperability of public and private sector capabilities through the establishment of an identity trust framework that will grow Canada’s economy. Joni builds impactful relationships and formalizes strategic partnerships between organizations. She has participated in committees and initiatives around the world including: OECD-ITAC, ISOC, IEEE, OASIS-SSTC, ISO SC27 WG5, and she has testified before the US Office of the National Coordinator for Health Information Technology Security and Privacy (ONC HITSP).
DIACC Board Chair
Strategic Advisor with McCarthy Tetrault
Dave was appointed the Deputy Minister of the Ministry of Natural Gas Development on September 15, 2015. Previous to his current role Dave was the Deputy Minister of the Ministry of Energy and Mines, and was the Associate Deputy Minister of the Environmental Assessment Office in 2012. In July 2005, Dave was appointed as Chief Information Officer for the Province of British Columbia and was appointed Associate Deputy Minister in October 2010. Earlier in his career, Dave spent two years as the Assistant Deputy Minister responsible for the Network BC initiative. Through his leadership in this project, Dave played a pivotal role in bridging the digital divide by connecting many rural and remote communities in British Columbia to high-speed broadband. Dave has a strong technical background and spent nearly 20 years working in management positions with progressively more responsibility, both in the B.C. government and with SaskTel in Regina, Saskatchewan.
DIACC Board Vice-Chair
Vice President Digital Channels, Mobile for Everyone, TD Bank
As Vice President, Digital Channels, Franklin leads the effort to “mobilize” TD Bank on a North American basis, with a focus on both employees and customers. In his role, he is responsible for strategy, design, and oversight of solutions to digitize the Bank and empower employees and customers to take full advantage of mobile capabilities. Prior to this role, Franklin held various Risk Management roles in Direct Channels and Business Banking and also led several Branch Services Centres in Canada.
Prior to joining TD in 2008, Franklin was a consultant with McKinsey & Company where he served as a leader in the North American Financial Institutions Operations practice. He has also worked with L’Oreal, as a Project Engineer and in various General Management roles in manufacturing plant operations in France.
Franklin is a graduate of the Kellogg School of Management, Northwestern University with a Masters of Business Administration. He also holds a Master of Science in Electrical Engineering from Ecole Superieure D’Electricite.
DIACC Board Treasurer
Chief Identity Officer, SecureKey
Andre is responsible for positioning SecureKey’s growth strategy, cultivating opportunities in new and existing markets, and promoting demand for the company’s solutions globally. He serves as SecureKey’s digital identity evangelist. Prior to joining SecureKey, Andre co-founded and served as chief technology officer of 724 Solutions Inc. Previously, he served as chief technology officer for Footprint Software and as chief executive officer for the company’s Asia Pacific business. In 1999, he was named one of Canada’s Top 40 Under 40 in recognition of his vision and accomplishments. From 1990 to 1994, he served as chief executive officer of Open Systems Limited. Andre has also served on the boards of 724 Solutions Inc., Dexit Inc., Footprint Software Pty. Ltd., and 305 Management Services.
Senior Vice President, Digital & Enablement, CIBC
Accomplished visionary leader with domestic and international experience in strategy management, operations, P&L oversight, product development & management, multichannel distribution, and marketing involving both start-up and large-scale growth organizations. A results-oriented, decisive leader with proven success in new market identification, innovation, digital strategy, and strategic positioning for B2B and B2C payment companies. Track record of growth, increasing revenues and growing the bottom line while strategically developing companies for long-term competitive advantage. A collaborator that excels in dynamic, demanding environments, while remaining pragmatic and focused.
Director, Digital Lab and Digital ID Programs, Public Services and Smart Government, Province of New Brunswick
Colleen Boldon is a 30 year veteran of the Information Technology Industry with leadership roles in Private Sector, Academic and Government. Her extensive experience in the public sector includes ICT Investment and Sector Development, the Information Highway, Employment Development and IT Operations. Most recently, as Director of Information Management and Technology at Department of Transportation, she was seen as a Change Agent leading one of government’s largest most complex IT organizations through a multi-year restructuring program achieving significant budget and headcount reductions while increasing project and program efficiency.
In her current role, she is responsible for the Digital Lab and Digital Identity Programs under a new Service New Brunswick initiative called Smart Province. As Director, she leads a diverse team of highly motivated, public and private sector, resources in an open lab environment with a mandate to leverage technologies to accelerate the integration, development and growth of Digital solutions in the public sector.
Colleen currently represents New Brunswick on the Joint Councils Identity Management Sub-Committee (IMSC) and the Digital Authentication Council of Canada (DIACC) Trust Framework Expert Committee (TFEC) where she is seen as a key contributor to the development of national standards to support the Digital Economy called the Pan-Canadian Trust Framework (PCTF).
Head, Digital Identity Innovation & New Ventures, Interac Corp.
Neil Butters has been an executive, innovator and a journeyman in the identity and payments market for more than 25 years. For the past 9 years he has held various leadership roles at Interac Association and Acxsys Corporation in both new product development and technology strategy and innovation. Through his leadership, industry knowledge, and expertise, Neil has helped Interac to advance its leadership role in the Canadian payments landscape through the development and widespread adoption of Interac Flash, Interac’s Token Service Provider, Interac Debit on ApplePay, and Mobile Pay. Neil continues to lend his expertise to international industry standard organizations including EMVCo as a Technical Associate. Prior to this, Neil was a solution architect and subject matter expert in the North American public and private sector identity issuance and authentication market and was instrumental in architecting, developing and implementing more than 15 government identity solutions in Canada and the USA at both the Federal and Provincial/State levels. In addition, he has contributed to several leading-edge identity proof of concepts including International Civil Aviation Organization (ICAO) Machine-Readable Travel Document Electronic Passport and the Israeli Border crossing solution for migrant workers (Basel).
Susie De Franco
General Manager Digital Channel & Products, Canada Post
Susie De Franco is a veteran business leader in the secure communications market space with over 20 years’ experience in leading the creation, development and management of electronic products and services for Canadian businesses. In 2000, she joined EPO Inc., Canada Post’s subsidiary that operated the epost service in the position of Vice-President, Client Services and Product Management. In her current role as General Manager Digital Channel & Products, Susie De Franco is responsible for leading the organization into the twenty-first century with the creation of a new suite of digital solutions to securely connect every Canadian business to their customers in a reliable and trusted manner from any internet enabled device. This includes canadapost.ca as well as epost.ca sites and mobile. The cornerstone of this transformation is epost, Canada Post’s free digital mail service that lets you receive, pay, manage and store your documents all in one place. Used by over 18,000 companies, epost is the Canadian market leader in electronic document delivery. Epost Connect is a product that offers a better way to securely transmit large files and time-sensitive information between parties. Prior to joining Canada Post, she held progressively responsible positions in Technology, Client Services and Product Management across multiple industries including finance, public sector, oil and gas, and technology.
Directeur principal Produits bancaires, Paiements et Identité numérique, Desjardins
Biography coming soon
Assistant Deputy Minister, Platforms, Ontario Digital Service
Rob has been leading and motivating the teams behind key transformation projects within the Government of Ontario since 2010. In his current role as Assistant Deputy Minister, Platforms within the Ontario Digital Service, Rob is helping execute on the vision of how modern technology platforms can help enable simpler, faster and better government services. Key platform initiatives include Digital Identity as a component of digital infrastructure that will enable the next generation of public and private sector services.
Rob brings extensive business and technology experience transforming front-line service delivery and back office operations across both the private and public sector. He has more than 20 years of experience developing and supporting large scale information technology solutions across the government, telecom and financial sectors. During his career in Government, Rob has also served as Assistant Deputy Minister of Enterprise Digital Services and Chief Information Officer within the Ministry of Government and Consumer Services.
Manulife AVP, Digital Experience Enablement
As Manulife AVP, Digital Experience Enablement, leads the digital strategy for experience and capabilities across all digital channels including Identity Access Management, Customer Verification, Digital Communication Methods and Personalization. Responsible for Manulife Canada’s public domains.
Gregg is a strategic digital leader with 20 years of experience in Product Management, Human Centered Design and Technical Development across multiple industries with a focus on financial technology. Prior to joining Manulife, Gregg held digital leadership roles at Finastra, D+H, Walmart and Nasdaq (Marketwire).
Dr. Ibrahim Gedeon
Chief Technology Officer, TELUS
Ibrahim Gedeon is one of the global telecommunications industry’s eminent thought leaders. He has carved out an international career by combining insight and skill as an applied scientist with a lighthearted approach to leadership. As Chief Technology Officer for TELUS, a leading national telecommunications company in Canada, he is responsible for all technology development and strategy, security, service and network architecture, service delivery and operational support systems, as well as service and network convergence, and network infrastructure strategies and evolution. Under his leadership the TELUS wireless broadband network has become one of the best in the world.
Ibrahim serves on the board of the Next Generation Mobile Networks Alliance, the Alliance for Telecommunications Industry Solutions and the Institute for Communication Technology Management. In addition to his industry leadership roles, he has been awarded with IEEE Communications Society’s prestigious Distinguished Industry Leader Award and elected a Fellow of the Canadian Academy of Engineering (CAE) for his significant contributions to the field of engineering. Ibrahim has also been named one of the 100 most powerful and influential people in the telecoms industry in Global Telecoms Business magazine’s GTB Power 100.
Ibrahim holds a Bachelor’s degree in Electrical Engineering from the American University of Beirut, a Master’s in Electronics Engineering from Carleton University and an Honourary Doctor of Laws degree from the University of British Columbia and is passionate about supporting engaged, high-performing teams.
Head of BMO Partners
Hugh McKee is Head of BMO Partners, BMO’s Enterprise partnership team accountable for using strategic partnerships and investments to help accelerate innovation and growth across BMO. He is accountable for developing partnerships with Fintechs, Bigtechs, financial services consortia and innovation accelerators. Prior to his current role, Hugh was the Vice President of Enterprise Strategy in the Office of Strategic Management where he led Enterprise strategic initiatives.
Hugh has also held a number of operating roles within BMO including President and CEO of BMO Mutual Funds and Vice President of Customer Segment Management. Before joining BMO in 2007, he was a Global Account Manager for Monitor Group, a management consulting firm, where he was a leader in the financial services practice. Hugh holds an Honours BA in Economics from Queen’s University and an MBA from the Richard Ivey School of Business, University of Western Ontario.
Iliana Oris Valiente
Innovation and Digital Identity Lead, Accenture
Iliana is the Innovation and Digital Identity Lead at Accenture in Canada. In that role, Iliana works with senior executives and boards to support their strategic transformation journeys, from idea to scaled execution, leading multi-disciplinary teams across design, data, and the latest emerging technologies. Iliana is widely credited for being a trailblazer in the blockchain industry, having led initiatives to conceptualize and build solutions across industries – focusing on financial services, supply chain, health and public sector.
Outside of her day job, Iliana is on the advisory council of the Digital Identity Lab of Canada, is a contributor to the Tapscott-led Blockchain Research Institute, is an Associate at the Creative Destruction Lab incubator at the University of Toronto, and sits on the CPA Ontario Board.
Iliana is a certified public accountant and chartered accountant (CPA,CA), and a published author and sought-after speaker, having presented at a number of North American and European conferences and events. She has been featured in print and online media, radio and television outlets including CNBC, CBC, NPR, BetaKit, IT World Canada, American Banker
Associate Deputy Minister and Government Chief Information Officer, Province of BC
CJ Ritchie began her BC Public Service career in 1995 with the Ministry of Children and Family Development. Since 2008, CJ has held Assistant Deputy Minister postings with five agencies in various portfolios including the Premier’s Office, the Ministry of Technology, Innovation and Citizens’ Services, the Ministry of Health, the Ministry of Jobs, Tourism, Skills Training and Labour and the Ministry of Jobs, Trade and Technology. In January 2018, CJ was appointed to the role of Associate Deputy Minister and Government Chief Information Officer. In this capacity, she leads the strategy, policy and standards for telecommunications, information technology, IT security and the management of the IM/IT investment portfolio for the Province. Her recent accomplishments include fostering a strong and competitive investment climate driving job creation, business opportunities and growth in B.C.; leading the development of a Mental Health Strategy on behalf of seven ministries; leading the development of the #BC Tech strategy launched in 2016; and creating the Strategic Partnerships office which provided corporate leadership to a $5.8 billion portfolio of the Province’s high value technology contracts.CJ holds a Master’s degree in Conflict Analysis and Management from Royal Roads University, two Bachelor degrees from the University of Victoria in Social Work and Psychology, and has taken Advanced Negotiation courses with the Harvard School of Business.