Spotlight on Libro Credit Union


  1. What is the mission and vision of Libro Credit Union?

Libro is dedicated to growing prosperity in Southwestern Ontario by transforming banking.

We are a democracy and a cooperative, led by our social purpose. Every dollar we make is another dollar we can use to grow prosperity. And Libro is a B Corp – that means we have achieved accreditation as part of a global movement to use business as a force for good.

2. Why is trustworthy digital identity critical for existing and emerging markets?

Fraud and hacking continue to increase. Individuals and businesses want to safely and securely do business online, access health records, open accounts and more.  

Open Banking and Payment Modernization will enable the sharing of more data than ever before.

It’s critical to develop a digital identity framework that allows Canadians to use digital services while protecting their identity and data.

3. How will digital identity transform the Canadian and global economy? How does Libro Credit Union address challenges associated with this transformation?

A secure and trusted digital identity framework can benefit the economy in many ways: reduce fraud, eliminate inefficient and manual paper-based processes and enable seamless service delivery.

Libro is dedicated to growing prosperity in Southwestern Ontario by transforming banking. Our purpose is to help owners achieve their goals and support businesses to create a thriving local economy and contribute to a strong and prosperous communities.

4. What role does Canada have to play as a leader in the space?

Canada is a leader in financial services and protecting the privacy interests of Canadians. We have the opportunity for leaders from all sectors such as Financial, Health Care, Government, Education and Technology to collaborate on a secure and trusted solution for Canadians.

5. Why did Libro Credit Union join the DIACC?

DIACC brings together thought leaders from all sectors to collaborate on digital identity.  Libro joined DIACC to be part of the conversation, contribute and learn.

6. What else should we know about Libro Credit Union?

Everyone’s an Owner – shareholder value is the same as customer value.

Libro is based on coaching principles, for both staff and Owners. That means helping those around you to achieve more, by guiding them positively. We set people up for success. Everybody has a coach.

Libro always takes the long-term view. We’ll build a relationship with Owners over time, instead of trying to sell you something in the short-term. We’re looking for a customer relationship that lasts.