Auto Dealers and Retail Auto Finance Providers
Identity Verification (IDV) is a Clear Dealership Priority
DIACC Members Serving the Automotive Retail Sector
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Find more DIACC Member IDV service providers in the DIACC Member Services Directory (MSD).
Auto Dealers and Retail Auto Finance: Streamlined IDV
Why This Matters
Automotive Dealers and retail auto finance providers face growing expectations to accurately verify customer identities quickly and securely, especially in remote or digital-first customer journeys. As fraud risk continues to grow in this market, dealerships need clear, consistent ways to meet compliance and security needs without creating friction.
Key Challenge
Automotive Dealers and retail auto finance providers must balance strong IDV standards with the need for a fast, seamless customer experience, often across various multiple dealerships and jurisdictions, while remaining compliant with legal and regulatory standards.
How DIACC Helps
As Canada’s only neutral, not-for-profit forum solely dedicated to digital trust and verification, DIACC helps automotive dealers and retail auto finance Providers, access peer, and publicly-reviewed tools and guidance to build confidence in their IDV and onboarding processes.
DIACC develops the Pan-Canadian Trust Framework (PCTF), a risk management and assurance framework that defines clear, auditable criteria for digital trust. DIACC also operates the PCTF Certification Program to support service providers in demonstrating conformance with the required legal and regulatory standards. DIACC does not provide or operate IDV services.
Auto Dealer and Retail Auto Finance: Resources
- DIACC MSD: Connect with DIACC members offering verification solutions tailored to the needs of Automotive Dealers.
- About the PCTF: Auditable assurance criteria for mitigating risk and building trust across services.
- Certification Program: Understand how PCTF certification supports compliance and credibility in the digital ecosystem.
- PCTF Certified Services Trusted List: Solutions that have been independently certified against PCTF.
Auto Dealer and Retail Auto Finance: Guidance
Automotive Dealers
- Use the PCTF Certified Services Trusted List and DIACC MSD to identify trusted IDV and onboarding providers.
- To narrow results, select “Automotive Retail” under “Sectors and Use Cases.”
- Choose vendors with PCTF Certification to ensure trusted, secure, and standards-based services.
Technology and Service Providers
- Explore the PCTF Certification Program to prepare your service evaluation.
Need Support or More Info?
- General inquiries: contact@diacc.ca
- Certification questions: voila@diacc.ca