Apr 27, 2020 in News by DIACC

COVID-19 Actions Directory

The social distancing measures that are required to manage the COVID-19 pandemic only serve to further illustrate the urgent need for an ecosystem of identity solutions and services that are secure, privacy-respecting, and convenient to use.

DIACC calls on all of our members to share the actions that they are taking to address the demands of these extraordinary circumstances.

DIACC members who wish to add their COVID-19 related actions to this directory should contact the DIACC team via email or use our contact us form. 

Desjardins encourages members to use Desjardins ATMs or AccèsD (internet, mobile and phone services). Desjardins is asking those who haven’t signed up for government direct deposit services yet to register so they can avoid having to deposit cheques. Learn More

iComply has announced a $2M services grant for government and community organizations in need of online identity verification to support COVID-19 response efforts. Learn More

Jumio Go for Good. Now more than ever, it is important to establish trust remotely. To help in this time of crisis, we’re offering our fully automated, AI-powered identity verification solution FREE of charge to qualifying COVID-19 relief organizations including: Telehealth, Online Education & Testing Services and Other Essential Services. Learn More

OARO has expanded its physical access control system, OARO ACCESS®, to include body temperature screening to help fight COVID-19. The new optional feature can detect individuals exhibiting a fever, the primary symptom of viral infections such as the novel coronavirus. Unlike many other temperature screening systems currently on the market, the new OARO ACCESS® module will be able to analyze trends over time, enabling predictive analytics and improved workplace health and safety measures. The system uses advanced encryption to comply with global data privacy laws. OARO is currently working with existing and new clients to install temperature screening modules on OARO ACCESS® systems. Learn More

The Ontario government put out a call for support from the private sector to fight the spread of COVID-19 using the Ontario Together banner. Included in that call out is a request for supplies, innovation, and ideas. Learn More

TELUS is providing numerous ways to help their customers stay connected and protected. As an essential service, we are ramping up our efforts to keep Canadians connected during this crisis. We are also dedicating $20 million to help COVID-19 relief efforts in support of our frontline healthcare workers, seniors, hospitalized patients, vulnerable Canadians, and families in need. Learn More

Yoti has spent six years building a secure identity platform that makes it simpler and safer to prove who we are in our modern, digital world. We have always offered our digital identity app free to eligible charities and non-profits, and for the next three months, we will be extending this commitment to any public health organization, emergency service and community initiative tackling the COVID-19 crisis. Read more on our COVID-19 crisis pledge. Learn More

Through this challenging time, our top priority remains the health and safety of our employees, customers and partners. We express our deepest sympathies to those who have been affected. We’re also helping the communities in which we operate, and we’ve made donations of supplies and resources in some of the hardest hit areas. Manulife is well-positioned to navigate this evolving situation. We have robust and tested business continuity plans that help ensure we are proactive and prepared, and employees in critical functions can work remotely if required. Manulife will continue to take necessary actions to ensure the health and safety of our teams, and service to our customers, is our top priority. We are committed to helping make decisions easier and lives better. Learn More

OneSpan has rerouted its charitable giving program, OneSpan ACTS, to provide financial contributions toward non-profit organizations or charities working to support those fighting COVID-19 or those impacted by the virus. Through the program, OneSpan employees can submit their association and charity of choice to donate funds to on OneSpan’s behalf.

iProov is providing biometric authentication services free of charge to start-ups that are working on solutions to assist the COVID-19 crisis. A number of projects are already underway, using our Genuine Presence Assurance technology to great effect. One area where we’re seeing a lot of focus is safeguarding. Safeguarding allows genuine offers of help to be encouraged and utilized, by putting processes and systems in place to protect the vulnerable.

Folio has extended the fundamental building blocks of its mobile-based identity platform to support the secure issuance and management of health credentials. The Folio Digital Wallet is highly secure and biometrically bound to the citizen, enabling them to carry their health status, test results and perhaps eventually a vaccination certificate with them conveniently and consent to share attributes to trusted relying parties.

For organizations and governments, Folio allows for the scalability of credential issuance, with certificates that are dynamic and can be time-bound, updated or revoked instantly. Learn more.

To help accelerate this shift to virtual care, Canada Health Infoway reallocated existing funds to create a Rapid Adoption of Virtual Care Fund. In consultation with Health Canada and the jurisdictions, Infoway identified three priority areas for investment that would have the biggest impact in the shortest amount of time: accelerating the implementation of virtual care solutions (including e-visits and home monitoring), offering online mental health services and increasing capacity of 811/ tele-triaging services. As the next stage, mid- to long-term responses are being evaluated.