Meet the DIACC Directors

Joni Brennan Joni Brennan (President)
Digital ID & Authentication Council of Canada (DIACC)

Joni serves as President of the Digital ID & Authentication Council of Canada (DIACC). Building upon 15 years of hands on experience in Identity Access Management innovations and industry standards development, Joni helps the DIACC to fulfill its vision of organizing Canadian market forces to unlock digital identity and authentication (DIA) economic opportunities for all Canadians. Joni builds diplomatic collaboration relationships and formalizes strategic partnerships between organizations. She has participated in international organizational committees including: OECD ITAC, ISOC, IEEE, OASIS SSTC, ISO SC27 WG5, and ITU-T SG17 Q6. She has testified regarding trusted Identity and Access Management systems for the US Office of the National Coordinator for Health Information Technology Security and Privacy (ONC HITSP).

Dave Nikolejsin Dave Nikolejsin (DIACC Board Chair)
Deputy Minister, Ministry of Natural Gas Development
Province of British Columbia

Dave was appointed the Deputy Minister of the Ministry of Natural Gas Development on September 15, 2015. Previous to his current role Dave was the Deputy Minister of the Ministry of Energy and Mines, and was the Associate Deputy Minister of the Environmental Assessment Office in 2012.In July 2005, Dave was appointed as Chief Information Officer for the Province of British Columbia and was appointed Associate Deputy Minister in October 2010. Earlier in his career, Dave spent two years as the Assistant Deputy Minister responsible for the Network BC initiative. Through his leadership in this project, Dave played a pivotal role in bridging the digital divide by connecting many rural and remote communities in British Columbia to high-speed broadband.Dave has a strong technical background, and spent nearly 20 years working in management positions with progressively more responsibility, both in the B.C. government and with SaskTel in Regina, Saskatchewan.
Eros Spadotto Eros Spadotto (DIACC Board Vice-Chair)
Executive Vice-President, Technology Strategy, TELUS
Eros has the overall responsibility for TELUS integrated wireless and wireline technology strategy, network spectrum, development architecture and vendor management. He is also responsible for the planning and engineering of TELUS network; identifying opportunities, establishing long-term direction and implementing new technologies and services.Prior to this role, Eros served as the executive vice president and chief technology officer of TELUS Mobility, where he integrated TELUS Mobility’s network operations after the acquisition of Clearnet Communications in 2000.During his tenure at Clearnet, Eros held the executive positions of chief technology officer and chief information officer. He was responsible for the initial launches of both the company’s Mike iDEN network and its national PCS CDMA network. Before joining Clearnet in 1995, Eros held senior management positions in engineering and marketing at Bell Mobility.Eros holds a Bachelor of Applied Science, Electrical Engineering from the University of Windsor in 1984 and a Masters in Business Administration from the Richard Ivey School of Business in 1995.
Andre Boysen Andre Boysen (DIACC Board Treasurer)
Chief Identity Officer, SecureKey
Andre is responsible for positioning SecureKey’s growth strategy, cultivating opportunities in new and existing markets, and promoting demand for the company’s solutions globally. He serves as SecureKey’s digital identity evangelist. Prior to joining SecureKey, Andre co-founded and served as chief technology officer of 724 Solutions Inc. Previously, he served as chief technology officer for Footprint Software and as chief executive officer for the company’s Asia Pacific business. In 1999, he was named one of Canada’s Top 40 Under 40 in recognition of his vision and accomplishments. From 1990 to 1994, he served as chief executive officer of Open Systems Limited. Andre has also served on the boards of 724 Solutions Inc., Dexit Inc., Footprint Software Pty. Ltd., and 305 Management Services.
Steve Lyon Steve Lyon
Head, North America Fraud Management, BMO Financial Group
Steve is responsible for leading Canadian Personal & Commercial Banking’s along with the U.S. Retail & Business Banking fraud mandate, providing guidance to senior leaders to improve business decisioning and inform fraud containment, leveraging advanced analytics, best-in-class systems and industry intelligence to develop an integrated strategy. Taking a forward-thinking, customer-centric approach to protecting the bank’s reputation, private information and customer assets, Steve will be accountable for ensuring the bank anticipates and responds to fraud threats by identifying fraudulent transactions, reducing losses and minimizing negative impact to customers.

Prior to joining BMO, Steve brought with him more than 20 years of experience with American Express, where he served most recently as Vice-President, Fraud Protection Services, U.S.

sdefranco 2016 (002) Susie De Franco,
General Manager Digital Channel & Products, Canada Post
Susie De Franco is a veteran business leader in the secure communications market space with over 20 years’ experience in leading the creation, development and management of electronic products and services for Canadian businesses.  In 2000, she joined EPO Inc., Canada Post’s subsidiary that operated the epost service in the position of Vice-President, Client Services and Product Management.
In her current role as General Manager Digital Channel & Products Susie De Franco is responsible for leading the organization into the twenty-first century with the creation of a new suite of digital solutions to securely connect every Canadian business to their customers in a reliable and trusted manner from any internet enabled device. This includes as well as sites and mobile.  The cornerstone of this transformation is epost, Canada Post’s free digital mail service that lets you receive, pay, manage and store your documents all in one place.  Used by over 18,000 companies, epost is the Canadian market leader in electronic document delivery. epost Connect is a product that offers a better way to securely transmit large files and time sensitive information between parties.
Prior to joining Canada Post, she held progressively responsible positions in Technology, Client Services and Product Management across multiple industries including finance, public sector, oil and gas, and technology.
lisa-luinenburg-approved-pic Lisa Luinenburg
Vice-President, Enterprise Innovation Execution, CIBC Technology
Leveraging her extensive experience in implementing large initiatives and transformations in the retail banking industry, Lisa currently leads the execution if initiatives in support of new CIBC enterprise innovation priorities.
Lisa brings with her over 25 years of experience in the financial services and consulting industry in Canada and the U.S.Lisa led the development and launch of various innovative payment “firsts” including:  Email Money Transfer (eTransfers), the CIBC Mobile Payments App (the first commercially available mobile NFC payment solution in Canada), and most recently led the launches of Apple Pay and Samsung Pay for CIBC.  Additionally, Lisa has been involved in many industry initiatives such as the definition of Canadian banking security standards for mobile wallets
Patrice Dagenais
Vice president, Payment and Business Partnerships for Desjardins Cards Services (DCS)
Since joining DCS in 1991, Mr. Dagenais has developed extensive expertise in the Canadian payment industry, in both the issuer and acquirer components. As Director of product Marketing for Business services, he created the first retail financing product (linked to a credit card solution) called Accord D (generating several billions of dollars in consumer financing).
Mr. Dagenais has been involved in product development, marketing, sales and business development. He has contributed to the creation of innovative products and partnerships, including the early adoption of EMV in Canada in 2005.
He was an international marketing advisor for VISA from 1992 to 2007. He was chairman of the board of Interac from 2007 to 2013. Interac is the Canadian PIN debit network. He’s also a member of the Payments Canada Advisory Committee.
Mr. Dagenais has been instrumental in building a partnership between financial cooperatives, Desjardins Group and Credit Mutuel. He is the founding force behind the creation of Monetico, and continues to lead this joint venture. Monetico is the 14th largest payment processor in the world with 400,000 merchant accounts and over $4 billion transactions.
Most recently, Mr. Dagenais has been the leader of the Desjardins Payment group that has been mandated to establish the vision for the future of payment in Desjardins. His leadership has permitted to gain consensus among Desjardins senior executives on a common goal and action plan for the future.
Corinne Charette


Government of Canada (Federal)

Corinne Charette
Senior Assistance Deputy Minister of the Spectrum, Information Technologies and Telecommunications, Innovation, Science, and Economic Development

Corinne Charette was appointed to the position of Senior Assistant Deputy Minister of the Spectrum, Information Technologies and Telecommunications (SITT) sector on March 16, 2015. The SITT sector is housed within the Department of Innovation, Science and Economic Development (ISED), which is tasked with helping make Canadian industry more productive and competitive in the global economy.
In her role as Senior ADM, Ms. Charette supports Canada’s transition to a digital economy by promoting the development and use of world class information and communications technologies and infrastructure for the economic, social and cultural benefit of all Canadians.

In addition to her responsibilities as Senior ADM, Ms. Charette was also named Chief Digital Officer (CDO) for the Department (effective December 2015). As CDO, she will establish a digital roadmap to drive the adoption of the Business Number across ISED and other government departments, ensuring that the various digital transformation initiatives within the portfolio and OGD’s, are aligned.

John Jacobson  John Jacobson
Deputy Minister, Ministry of Technology Innovation and Citizens’ Services, Province of British Columbia
John Jacobson was appointed Deputy Minister, Ministry of Technology, Innovation and Citizens’ Services, Province of B.C., on June 10, 2013. He comes to government from the BC Innovation Council (BCIC) where he held the position of President and CEO.John is a seasoned British Columbian entrepreneur and business leader with a track record of identifying new business opportunities and bringing innovative products to market. He got his start as an entrepreneur as the co-founder of a manufacturing company in North Vancouver in 1979 and he hasn’t looked back since. Prior to joining BCIC, John was President and Chief Executive Officer of Monexa Technologies Inc., where he led the transformation of the pioneering internet service provider from the 1990’s into a leader in billing and payment services in the cloud.
Dave Nicholl David Nicholl
Corporate Chief Information Officer
Office of the Corporate Chief Information Officer, Treasury Board Secretariat
David Nicholl was appointed Corporate Chief Information Officer (CCIO) in 2008, with a mandate to provide corporate I+IT leadership to the Government of Ontario. Within the Treasury Board Secretariat, David is responsible for an I+IT organization of more than 4,500 talent professionals who deliver I+IT services to the Ontario Public Service (OPS) and to the people of Ontario. This ensures the security and integrity of all systems and networks, enables the OPS to provide modern and efficient services for the public, and helps to uphold the OPS’ responsibility to protect privacy and encourage transparency.
Prior to David becoming the CCIO, he was the Corporate Chief of the government’s Infrastructure Technology Services (ITS) organization. And, before joining ITS, David was the Chief Information Officer for the Transportation cluster.
Janice Wagner Janice Wagner
National Digital Lead, Public Sector, PricewaterhouseCoopers LLP
Janice Wagner supports PwC’s Public Sector, Financial Services and Technology Consulting Services practices. She is the appointed National Digital Lead for Public Sector focused on helping PwC support jurisdictions in defining their digital strategies and business cases as well as supporting the implementation of the many facets of their multichannel transformations.
Janice brings over 30 years of deep multichannel strategy and operational expertise gained across several industry verticals including financial services, banking, telecommunication, utilities, public sector and insurance.She has held senior executive roles at CIBC, Enbridge Services and Rogers.
Throughout her career she has led several enterprise level multichannel transformative change initiatives focused on improving the client experience while concurrently increasing revenues and driving out costs.
Franklin Garrigues Franklin Garrigues
Vice President Digital Channels, Mobile for Everyone, TD Bank

As Vice President, Digital Channels, Franklin leads the effort to “mobilize” TD Bank on a North American basis, with a focus on both employees and customers. In his role, he is responsible for strategy, design, and oversight of solutions to digitize the Bank and empower employees and customers to take full advantage of mobile capabilities.

Prior to this role, Franklin held various Risk Management roles in Direct Channels and Business Banking, and also led several Branch Services Centres in Canada.

Prior to joining TD in 2008, Franklin was a consultant with McKinsey & Company where he served as a leader in the North American Financial Institutions Operations practice. He has also worked with L’Oreal, as a Project Engineer and in various General Management roles in manufacturing plant operations in France.

Franklin is a graduate of the Kellogg School of Management, Northwestern University with a Masters of Business Administration. He also holds a Master of Science in Electrical Engineering from Ecole Superieure D’Electricite.