Meet the DIACC Directors

Joni Brennan Joni Brennan (President)
Digital ID & Authentication Council of Canada (DIACC)Joni serves as President of the Digital ID & Authentication Council of Canada (DIACC). Building upon 15 years of hands on experience in Identity Access Management innovations and industry standards development, Joni helps the DIACC to fulfill its vision of organizing Canadian market forces to unlock digital identity and authentication (DIA) economic opportunities for all Canadians. Joni builds diplomatic collaboration relationships and formalizes strategic partnerships between organizations. She has participated in international organizational committees including: OECD ITAC, ISOC, IEEE, OASIS SSTC, ISO SC27 WG5, and ITU-T SG17 Q6. She has testified regarding trusted Identity and Access Management systems for the US Office of the National Coordinator for Health Information Technology Security and Privacy (ONC HITSP).
Dave Nikolejsin Dave Nikolejsin (DIACC Board Chair)
Deputy Minister, Ministry of Natural Gas Development
Province of British Columbia

Dave was appointed the Deputy Minister of the Ministry of Natural Gas Development on September 15, 2015. Previous to his current role Dave was the Deputy Minister of the Ministry of Energy and Mines, and was the Associate Deputy Minister of the Environmental Assessment Office in 2012.In July 2005, Dave was appointed as Chief Information Officer for the Province of British Columbia and was appointed Associate Deputy Minister in October 2010. Earlier in his career, Dave spent two years as the Assistant Deputy Minister responsible for the Network BC initiative. Through his leadership in this project, Dave played a pivotal role in bridging the digital divide by connecting many rural and remote communities in British Columbia to high-speed broadband.Dave has a strong technical background, and spent nearly 20 years working in management positions with progressively more responsibility, both in the B.C. government and with SaskTel in Regina, Saskatchewan.
Eros Spadotto Eros Spadotto (DIACC Board Vice-Chair)
Executive Vice-President, Technology Strategy, TELUS
Eros has the overall responsibility for TELUS integrated wireless and wireline technology strategy, network spectrum, development architecture and vendor management. He is also responsible for the planning and engineering of TELUS network; identifying opportunities, establishing long-term direction and implementing new technologies and services.Prior to this role, Eros served as the executive vice president and chief technology officer of TELUS Mobility, where he integrated TELUS Mobility’s network operations after the acquisition of Clearnet Communications in 2000.During his tenure at Clearnet, Eros held the executive positions of chief technology officer and chief information officer. He was responsible for the initial launches of both the company’s Mike iDEN network and its national PCS CDMA network. Before joining Clearnet in 1995, Eros held senior management positions in engineering and marketing at Bell Mobility.Eros holds a Bachelor of Applied Science, Electrical Engineering from the University of Windsor in 1984 and a Masters in Business Administration from the Richard Ivey School of Business in 1995.
Andre Boysen Andre Boysen (DIACC Board Treasurer)
Chief Identity Officer, SecureKey
Andre is responsible for positioning SecureKey’s growth strategy, cultivating opportunities in new and existing markets, and promoting demand for the company’s solutions globally. He serves as SecureKey’s digital identity evangelist. Prior to joining SecureKey, Andre co-founded and served as chief technology officer of 724 Solutions Inc. Previously, he served as chief technology officer for Footprint Software and as chief executive officer for the company’s Asia Pacific business. In 1999, he was named one of Canada’s Top 40 Under 40 in recognition of his vision and accomplishments. From 1990 to 1994, he served as chief executive officer of Open Systems Limited. Andre has also served on the boards of 724 Solutions Inc., Dexit Inc., Footprint Software Pty. Ltd., and 305 Management Services.
neil-butters Neil Butters
Director, Sales Engineering and Consulting Services Interac Association│Acxsys Corporation
Neil Butters has been an executive, innovator and a journeyman in the identity and payments market for more than 25 years.For the past 9 years he has held various leadership roles at Interac Association and Acxsys Corporation in both new product development and technology strategy and innovation.Through his leadership, industry knowledge, and expertise, Neil has helped Interac to advance its leadership role in the Canadian payments landscape through development and wide spread adoption of Interac Flash, Interac’s Token Service Provider, Interac Debit on ApplePay,and Mobile Pay.Neil continues to lend his expertise to international industry standard organizations including EMVCo as a Technical Associate. Prior to this, Neil was a solution architect and subject matter expert in the North American public and private sector identity issuance and authentication market and was instrumental in architecting, developing and implementing more than 15 government identity solutions in Canada and the USA at both the Federal and Provincial/State levels.In addition he has contributed to several leading edge identity proof of concepts including International Civil Aviation Organization (ICAO) Machine-Readable Travel Document Electronic Passport and the Israeli Border crossing solution for migrant workers (Basel).
sdefranco 2016 (002) Susie De Franco,
General Manager Digital Channel & Products, Canada Post
Susie De Franco is a veteran business leader in the secure communications market space with over 20 years’ experience in leading the creation, development and management of electronic products and services for Canadian businesses.  In 2000, she joined EPO Inc., Canada Post’s subsidiary that operated the epost service in the position of Vice-President, Client Services and Product Management.
In her current role as General Manager Digital Channel & Products Susie De Franco is responsible for leading the organization into the twenty-first century with the creation of a new suite of digital solutions to securely connect every Canadian business to their customers in a reliable and trusted manner from any internet enabled device. This includes as well as sites and mobile.  The cornerstone of this transformation is epost, Canada Post’s free digital mail service that lets you receive, pay, manage and store your documents all in one place.  Used by over 18,000 companies, epost is the Canadian market leader in electronic document delivery. epost Connect is a product that offers a better way to securely transmit large files and time sensitive information between parties.
Prior to joining Canada Post, she held progressively responsible positions in Technology, Client Services and Product Management across multiple industries including finance, public sector, oil and gas, and technology.
Patrice Dagenais
Vice president, Payment and Business Partnerships for Desjardins Cards Services (DCS)
Since joining DCS in 1991, Mr. Dagenais has developed extensive expertise in the Canadian payment industry, in both the issuer and acquirer components. As Director of product Marketing for Business services, he created the first retail financing product (linked to a credit card solution) called Accord D (generating several billions of dollars in consumer financing).
Mr. Dagenais has been involved in product development, marketing, sales and business development. He has contributed to the creation of innovative products and partnerships, including the early adoption of EMV in Canada in 2005.
He was an international marketing advisor for VISA from 1992 to 2007. He was chairman of the board of Interac from 2007 to 2013. Interac is the Canadian PIN debit network. He’s also a member of the Payments Canada Advisory Committee.
Mr. Dagenais has been instrumental in building a partnership between financial cooperatives, Desjardins Group and Credit Mutuel. He is the founding force behind the creation of Monetico, and continues to lead this joint venture. Monetico is the 14th largest payment processor in the world with 400,000 merchant accounts and over $4 billion transactions.
Most recently, Mr. Dagenais has been the leader of the Desjardins Payment group that has been mandated to establish the vision for the future of payment in Desjardins. His leadership has permitted to gain consensus among Desjardins senior executives on a common goal and action plan for the future.
allan-foster Allan Foster,
Vice President Global Partner Success, ForgeRock
Allan is currently VP Community at ForgeRock Inc. As one of the founders of ForgeRock, he has helped build ForgeRock into a multinational Identity Management software vendor with offices on four continents. Having served in multiple positions during its startup, Allan is now responsible for leading the worldwide ForgeRock community. This includes the contributing developer community, as well as the representation of ForgeRock on multiple standards committees.In the twenty years prior to ForgeRock, Allan founded and ran a successful small consulting business focusing on the Identity Management space, with clients all over the world. With a small and dedicated staff, Guru Associates built a reputation for delivering projects on time, and under budget. Allan currently serves on the Board of Directors of the IEEE-ISTO, Allan is a sought after speaker at international technical conferences where he has spoken on various technical topics.
Franklin Garrigues Franklin Garrigues
Vice President Digital Channels, Mobile for Everyone, TD Bank

As Vice President, Digital Channels, Franklin leads the effort to “mobilize” TD Bank on a North American basis, with a focus on both employees and customers. In his role, he is responsible for strategy, design, and oversight of solutions to digitize the Bank and empower employees and customers to take full advantage of mobile capabilities.

Prior to this role, Franklin held various Risk Management roles in Direct Channels and Business Banking, and also led several Branch Services Centres in Canada.

Prior to joining TD in 2008, Franklin was a consultant with McKinsey & Company where he served as a leader in the North American Financial Institutions Operations practice. He has also worked with L’Oreal, as a Project Engineer and in various General Management roles in manufacturing plant operations in France.

Franklin is a graduate of the Kellogg School of Management, Northwestern University with a Masters of Business Administration. He also holds a Master of Science in Electrical Engineering from Ecole Superieure D’Electricite.

Steve Lyon Steve Lyon
Head, North America Fraud Management, BMO Financial Group
Steve is responsible for leading Canadian Personal & Commercial Banking’s along with the U.S. Retail & Business Banking fraud mandate, providing guidance to senior leaders to improve business decisioning and inform fraud containment, leveraging advanced analytics, best-in-class systems and industry intelligence to develop an integrated strategy. Taking a forward-thinking, customer-centric approach to protecting the bank’s reputation, private information and customer assets, Steve will be accountable for ensuring the bank anticipates and responds to fraud threats by identifying fraudulent transactions, reducing losses and minimizing negative impact to customers.

Prior to joining BMO, Steve brought with him more than 20 years of experience with American Express, where he served most recently as Vice-President, Fraud Protection Services, U.S.

lisa-luinenburg-approved-pic Lisa Luinenburg
Vice-President, Enterprise Innovation Execution, CIBC Technology
Leveraging her extensive experience in implementing large initiatives and transformations in the retail banking industry, Lisa currently leads the execution if initiatives in support of new CIBC enterprise innovation priorities.
Lisa brings with her over 25 years of experience in the financial services and consulting industry in Canada and the U.S.Lisa led the development and launch of various innovative payment “firsts” including:  Email Money Transfer (eTransfers), the CIBC Mobile Payments App (the first commercially available mobile NFC payment solution in Canada), and most recently led the launches of Apple Pay and Samsung Pay for CIBC.  Additionally, Lisa has been involved in many industry initiatives such as the definition of Canadian banking security standards for mobile wallets
David Nicholl David Nicholl
Corporate Chief Information Officer, Province of Ontario
David Nicholl was appointed Corporate Chief Information Officer on November 26, 2008, with a mandate to provide corporate I+IT leadership to the Government of Ontario. Within the Treasury Board Secretariat, David is responsible for the I+IT organization, which provides the Government of Ontario with business solutions that support ministry priorities, and with strategic advice and leadership on the effective use of information and information technology.As Corporate Chief Information Officer, David heads a community of more than 4,500 talented professionals who deliver I+IT services to the Ontario Public Service (OPS) and to the people of Ontario. This ensures the security and integrity of all systems and networks, enables the OPS to provide modern and efficient services for the public, and helps to uphold the OPS’ responsibility to protect privacy and encourage transparency.Prior to David becoming the CCIO, he was the Corporate Chief of the government’s newly formed Infrastructure Technology Services (ITS) organization. He was responsible for leading the organization, determining its business and service delivery model, and implementing key infrastructure consolidation projects.Prior to joining ITS, David was the Chief Information Officer for the Transportation cluster.Before moving to the public sector, David was Senior Vice-President of Global Consulting and Delivery at Oasis Technology. In this role, David was responsible for the delivery of the company’s products to new customers and for the support and training of Oasis’ clients. David also spent several years with HSBC (Bank of Bermuda) as Vice-President and Director of Information Technology, and previous to that, was with the Toronto Dominion Bank.
john-b-sharpe John Sharpe
Vice President, CGI
John Sharpe brings more than 25 year of experience in the IT industry, working with a wide range of business divisions spanning top tier national and global fortune 500 organizations. John joined CGI in December 2014 to lead a key Bank Global relationship/partnership along with a cross-industry vision across CGI.John’s in-depth knowledge of the financial services industry and his exceptional depth and breadth of experience serving a wide variety of clients as a trusted IT advisor enables him to engage and interoperate between senior business and IT leaders alike. He brings substantial expertise and experience in formulating (and ultimately executing) successful business strategies by leveraging technology solutions in order to drive business value and gain strategic market advantage; and he is passionate about the exploration, development, and application of forward-thinking industry solutions in the pursuit of superior business outcomes. Key strategic market drivers that he monitors and applies in his role with CGI include Mobile Geospatial Location-Based Detection, Analytics Appliances, Information Lifecycle Governance, and Big Data Analytics.
Janice Wagner

Managing Director, National Digital Lead, Public Sector, PricewaterhouseCoopers LLP

Janice Wagner is a Managing Director at PwC supporting the Public Sector, Financial Services and Technology Consulting Services practices. She was recently appointed National Digital Lead for Public Sector focused on helping PwC support jurisdictions in defining their digital strategies and business cases as well as supporting the implementation of the many facets of their multichannel transformations.

Janice brings over 30 years of deep multichannel strategy and operational expertise gained across several industry verticals including financial services, banking, telecommunication, utilities, public sector and insurance. She has held senior executive roles at CIBC, Enbridge Services and Rogers.

Throughout her career she has led several enterprise level multichannel transformative change initiatives focused on improving the client experience while concurrently increasing revenues and driving out costs. In each of her mandates she has focused on re-engineering business processes to be more customer centric, has effectively deployed technology solutions across multiple channels to support and enhance the client experience and driven channel migration and adoption. Janice has depth across all facets of front and back office operations including contact centers, Internet, ABM and branch/retail sales and service operations.