Tag Archives: empowerment

Letter to the Hill Times Editor

May 7, 2021

Re: A little-known Trans-Canada digital identity regime in the works, in whose interest? by Ken Rubin, The Hill Times, May 3, 2021.

Dear Editor, 

In his column, “A little-known Trans-Canada digital identity regime in the works, in whose interest?”, Ken Rubin inaccurately writes that “On the legislative front, business-backed groups like the Digital Identification and Authentication Council of Canada are calling for revamping Canada’s outdated public-sector Privacy Act to allow for a more permissive legal regime that clears the way for digital IDs and one-stop digitized government services. … Canadian governments need to hit ‘pause’ and rethink their digital identity scheme and digital legislation which are pushing sufficient and secure privacy protection largely aside.”

The Digital Identification and Authentication Council of Canada (DIACC) was created following the federal government’s Task Force for the Payments System Review to bring together public and private sector partners in developing a safe and secure digital ID ecosystem that will enable Canada’s full and beneficial participation in the global digital economy.

The DIACC has more than 100 members spanning several sectors including public policy leaders and chief information officers from the federal and provincial governments, networks for payments and for identity verification, technology service providers, strategy and integration experts and financial institutions.

The DIACC fully shares the author’s concern for Canadian’s privacy. This concern is why, for 10 years, the DIACC has built up this important sector as the trusted voice for driving the development of a pan-Canadian trust framework, standards, and initiatives that support the establishment of a fully digital, and privacy-respecting country that Canadians want. DIACC prioritizes a federated approach to work in alignment with Canada’s federal, provincial, territorial, and Indigienous governments. This approach does not support linking of identities, rather, it leverages and extends Privacy by Design principles to enable Canadians to choose which identity credentials they wish to use respecting diversity and promoting inclusion. 

According to recent research, the majority of Canadians believe it is important for federal and provincial governments to move quickly on enabling digital ID in a safe and secure manner. It also shows that collaboration between governments and the private sector continues to be considered the best approach to create a pan-Canadian digital ID framework.

In today’s digital economy, and as the pandemic has made clear, Canadians should be empowered to give informed consent for its use across multiple platforms and in economic areas where proving identity is crucial for secure transactions.

Establishing digital ID that works for Canadians is not about creating one identity to be used for surveillance or tracking. It’s about using the credentials that Canadians already have offline (eg: passports, driver’s licenses, health cards, citizenship cards, bank cards, student cards); having those credentials securely issued digitally; and being able to use them for digital transactions  —  from opening a bank account from the comfort of home, to accessing medical records, to receiving government benefits quickly and easily.

When it comes to legislation, there is no clear policy directive in C-11 that allows Canadians to understand what they can expect in terms of accessing the data the public services have about them. This is why it’s essential for the federal government to empower Canadians to be able to use the credentials associated with them in a modern digital economy, with security and privacy. If Canada is going to be a modern digital society and economy, Canadians must understand what they can expect about data that exists about them in both the public and private sectors. 

Canadian governments should not ‘hit pause’ on digital ID, they should be investing in truly unlocking digital. Investing in digital ID not only makes economic sense but also establishes digital tools to support societal trust, provides security, strengthens privacy, and mitigates fraud. This is a win for all.

Sincerely,

Joni Brennan
President, Digital Identification and Authentication Council of Canada

The PCTF is a tool for implementing Canada’s Digital Charter

It’s well-established that digital technology is the defining force of our modern lives. Work, play, social, commercial and political interactions are all taking place online. In the era of social distancing, the already crucial migration to digital platforms has accelerated, leaving many Canadian citizens, organizations and governments eager to get online with confidence.

That confidence must extend beyond the internet connection – it is fundamental for developing trust amongst Canadians that the systems, organizations, and information they are interacting with and sharing are reliable and secure. Trust encompasses personal data protection and empowerment, so that Canadians have the ability to share their information, in exchange for products or services, and decide when and what information they want to share.

Protecting their data is crucial. As is the need to remain open, innovative, and leading in an increasingly competitive global digital market. Canadians know that data is important – both to use and to protect.

Canada’s Digital Future: Built on Values and The Digital Charter

Leveraging input from Canadians who are eager to develop skills and talent for the future of work, drive innovation for more competitive advantage, and ensure that privacy and trust remain a priority, the Federal Government of Canada has launched the Digital Charter.

The Digital Charter details a plan to reach all of those goals with ten principles in place to guide decisions and set priorities:

  1. Universal Access
  2. Safety and Security
  3. Control and Consent
  4. Transparency, Portability, and Interoperability
  5. Open and Modern Digital Government
  6. A Level Playing Field
  7. Data and Digital for Good
  8. Strong Democracy
  9. Free from Hate and Violent Extremism
  10. Strong Enforcement and Real Accountability

Ultimately, the Digital Charter sets out a mission to make Canada home to a privacy-respecting, “innovative, people-centred, and inclusive digital economy built on trust.” The vision aligns closely with the DIACC’s public and private sector focused Pan-Canadian Trust FrameworkTM (PCTF)

The PCTF development and definition of core sections have been carefully steered by Canadians who are leaders in diverse industries and the public sector. From the outset, it has been designed through multi-jurisdictional collaboration. DIACC acts as a convening body to synthesize the expertise, needs, and requirements of public and private sectors and represent the interests of all Canadians. The Trust Framework offers insight into how Canadians’ values can be reflected across industries, locations, and use cases in practical ways. The first version, that is currently being tested in-market, reflects back these ten principles in concrete, actionable and thorough standards.

Enabling Everyone through Digital ID and the Pan-Canadian Trust FrameworkTM

The Digital Charter is used to implement a digital ecosystem as a whole that respects Canadians’ need for safety, security, and opportunity. To make that vision a reality, digital identity needs to be built in from the outset, and factored in by design. 

The PCTF has been developed by Canada’s public and private sectors as a comprehensive tool to establish interoperability of personal and business data as well as the security practices that governments and businesses will require to ensure that the benefits of people are kept at the centre of design and decisions. The Trust Framework provides a clear method for rallying Canada’s diverse industries, provincial and territorial systems, and users around agreed-upon standards for the best possible security, user experience, and outcomes. 

The PCTF offers a pathway for governments, businesses, and individuals to plug into the benefits of the digital economy and interact seamlessly across Canadian entities without ever reconsidering or faltering that high degree of trust. 

The PCTF directly addresses many of the principles outlined in the Digital Charter, accelerating progress on the top six in particular. Expertise in security, consent, user experience, and interoperability have been guiding forces from the beginning of the PCTF development. These values are echoed in the Charter and ensure all Canadians and Canadian organizations of all sizes are able to take advantage of the convenience and potential scale afforded by digital technologies. 

At its core, the PCTF is intended to increase data access and extend opportunities to all Canadians, whether they’re setting up their first business and offering online services or reviewing their health records from home. Ensuring they’re able to complete these and all tasks online with speed, ease, and peace of mind that their information is secure is the goal.

Ensuring that delivery of benefits to all Canadians is at the core of the digital economy, the PCTF maintains that businesses and governments must provide reliable, accountable, and interoperable services. Giving Canadians the freedom of choice and simplified user experience they have come to expect. 

PCTF has data privacy and citizen/resident data empowerment built into every aspect of the standards, offering universal standards and a simple implementation approach for organizations to follow. The Digital Charter is about reprioritizing personal data protection. Paired with the PCTF, it will ensure individuals interacting online will be respected and protected as individuals at the core of the digital economy, with business and governments acting as standards implementers, law enforcers, and service providers in service of Canadians.

Learn more about the DIACC’s critical work in progressing the PCTF. Please contact us if you are interested in getting involved at info@diacc.ca.