Tag Archives: spotlight

Spotlight on Facephi

1. What is the mission and vision of Facephi?

Facephi’s mission is to create seamless, trustworthy digital identity experiences that prioritize security, privacy, and compliance. ​We enable businesses to transform by connecting users to the digital resources they need efficiently and safely—whether as employees, partners, or consumers. Through our advanced identity verification technology, we simplify and secure the access of people ​to essential digital assets and services, ensuring that organizations worldwide can thrive in a digital-first world.

Facephi envisions a future where secure digital identity is at the heart of every interaction, seamlessly linking people, applications, services, and data. We aspire to be the foundation that supports and protects each digital connection, enabling individuals and organizations alike to navigate a secure digital world with assurance and confidence. ​We believe in a future where every identity and every access point is safeguarded by robust, transparent digital identity infrastructure.

2. Why is trustworthy digital identity critical for existing and emerging markets?

In today’s world, digital identity is essential to secure and scalable digital engagement. ​As more sectors—finance, healthcare, travel, and others—move toward online services, secure and trusted digital identity becomes critical. ​

Traditional perimeter-based security models no longer apply effectively, especially with the rise of cloud computing. For this reason, the “”Identity-First Security”” model has emerged as the most viable framework for protecting digital assets. ​

Our solutions help organizations transition to a robust, decentralized, and identity-centric security model. The convergence of secure authentication, data protection, and privacy compliance represents a necessary paradigm shift, particularly for emerging markets ​where secure and equitable digital access can drive significant economic growth.​

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Digital identity is a foundational element that powers global digital commerce, enabling access to essential services securely and universally.​ With secure digital identity, both individuals and organizations can engage in borderless business from anywhere in the world. ​Facephi facilitates this transformation by enabling secure identity verification that supports secure digital access at scale. ​As we build identity ecosystems that are interoperable, user-centered, and privacy-respecting, we support the global economy’s digital shift by ensuring seamless and secure interactions across borders. ​This shift has the potential to unlock access to vital services, foster trust across regions, and create an inclusive digital economy.

Facephi addresses the complex challenges of digital identity through an adaptable, interoperable approach to identity management. ​Our technology supports multiple identity roles—Issuer, Holder (Wallet), and Verifier—alongside a Trust Registry, enabling us to provide secure identity solutions at every step. ​We are aligned with standards like mDOC (ISO 18013), W3C Verifiable Credentials, and SD-JWT, ensuring compatibility with global frameworks. ​By focusing on interoperability and secure frameworks, we help organizations establish the trust and scalability needed for broad digital identity adoption. ​Our approach encompasses both the issuance and verification of credentials, combining compliance with innovative solutions to ensure secure, accessible, and user-centered digital identity management.

4. What role does Canada have as a leader in this space?

Canada has an essential role to play as a leader in secure digital identity, supporting ​both regulatory frameworks and technological standards that foster trust and innovation. ​As Canadians increase their reliance on digital services, it is critical to ensure the security and integrity of digital identity systems. ​By establishing standards for trusted digital architecture, Canada can help shape a secure, transparent ecosystem that enables users to control access to their personal information with precision and confidence. ​Canada’s commitment to a trustworthy digital identity infrastructure will set an example globally and drive progress in secure, interoperable identity systems.

5. Why did your organization join the DIACC?

Facephi joined the DIACC to collaborate with leading organizations ​in advancing secure, user-friendly digital identity standards. ​We share DIACC’s commitment to building a trusted framework ​that empowers people, businesses, and governments to interact safely online. ​By participating in DIACC, we contribute to and benefit from a collaborative approach to developing a secure digital identity framework that respects user privacy, ensures interoperability, and promotes innovation.

6. What else should we know about your organization?

Facephi is a global leader in digital identity verification and authentication, providing technology that enables secure, user-friendly access across industries. ​Our platform supports a wide range of digital identity solutions, from secure identity verification and authentication to credential issuance and verification, adhering to standards like OID4VCI for credential issuance and OID4VP for credential presentation. ​Our solutions address interoperability, Trust Frameworks, and compliance with global digital identity standards, providing a robust foundation for organizations pursuing digital transformation. ​Through advanced technology and strategic partnerships, Facephi is shaping the future of secure digital identity and enabling seamless, trusted interactions in an increasingly digital world.

Spotlight on VoxMind

1. What is the mission and vision of VoxMind?

At VoxMind, our mission is to revolutionize digital security by providing cutting-edge voice biometrics solutions that protect identities and ensure secure authentication. Our vision is to create a world where identity verification is effortless, secure, and universally trusted—one where your voice is your most secure digital asset. We aim to set the gold standard in voice biometrics, delivering scalable and innovative solutions that address the evolving security needs of individuals and organizations worldwide.

2. Why is trustworthy digital identity critical for existing and emerging markets?

In today’s increasingly digital world, a trustworthy digital identity is crucial for secure transactions, both for established industries and emerging markets. As the global economy becomes more interconnected, consumers and businesses demand frictionless and secure authentication processes. Without trustworthy digital identities, fraud and identity theft risks increase, eroding user confidence. By incorporating secure and scalable biometric solutions like voice authentication, businesses can protect against these threats while delivering seamless customer experiences.

3. How will digital identity transform the Canadian and global economy? How does your organization address the challenges associated with this transformation?

Digital identity will enable a secure, efficient, and inclusive global economy. By ensuring secure access to services, whether financial, healthcare, or government, it can streamline operations, reduce fraud, and increase user trust. At VoxMind, we address challenges like identity fraud, AI-driven threats like deepfakes, and the need for easy-to-use solutions. Our voice biometrics technology offers a future-proof solution that can adapt across industries, safeguarding users while simplifying the digital verification process.

4. What role does Canada have as a leader in this space?

Canada, through organizations like DIACC, plays a pivotal role in shaping global standards for secure digital identity. With its commitment to innovation and inclusivity, Canada is well-positioned to lead in developing scalable, privacy-preserving solutions that can be adopted globally. By collaborating with global partners, Canada can help set the benchmark for interoperable and secure digital ecosystems that benefit both individuals and businesses.

5. Why did your organization join the DIACC?

VoxMind joined DIACC to be part of a visionary network shaping the future of digital identity. By collaborating with DIACC and its members, we aim to contribute to the creation of secure and interoperable identity standards. DIACC’s mandate aligns with our commitment to protecting individual identities in a scalable, secure, and privacy-preserving manner. As a Sustaining Member, we look forward to sharing our voice biometrics expertise and helping build a secure digital identity infrastructure for Canada and beyond.

6. What else should we know about your organization?

VoxMind is pioneering voice biometrics as a secure, convenient, and adaptive identity verification solution. We address modern security threats such as deepfakes and voice cloning while ensuring seamless user experiences across various industries, including finance, healthcare, and IoT. Our technology is designed to be language-agnostic, scalable, and adaptable to evolving security challenges. As we continue to innovate, we are committed to building partnerships that enhance global security and trust in digital identities.

Do not hesitate to contact us for more information at contact@voxmind.ai

Spotlight on Docusign

1. What is the mission and vision of Docusign?

Docusign’s mission is to bring agreements to life by accelerating the process of doing business and simplifying people’s lives. With its Docusign IAM platform, Docusign unleashes business-critical data that is trapped inside of documents and disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements easily. Focusing on the ‘commit’ capability, where identity verification is more relevant, Docusign’s extensive portfolio of identity verification solutions make it simpler for stakeholders to commit to agreements through advanced, AI-enabled identity verification solutions and multiple levels of authentication. Supporting capabilities such as Phone authentication, ID verification, biometric detection, and FINTRAC-compliant-workflows, not only can signers easily confirm their identities, but senders (i.e. businesses) can also securely capture and store the identity information provided during the agreement completion process. This ensures that all parties are who they claim to be, and agreements are enforceable.

2. Why is trustworthy digital identity critical for existing and emerging markets?

Over the last few years we’ve seen the highest volumes of fraudulent cases ever on record (Cifas, Fraudscape 2024). Therefore, it’s understandable why we’re starting to notice drastically higher levels of regulatory scrutiny, and more requirements being imposed on businesses in terms of introducing strong identity verification methods for digital interactions. This scrutiny isn’t just in mature markets, but also in emerging ones where the rapid-adoption of new technologies that’s accompanying fast-paced growth, is necessitating urgent regulatory oversight. Therefore, having trustworthy digital identity for both existing and emerging markets is essential for secure, efficient, and inclusive digital economics. For emerging-economies specifically, widely available identity verification tools that are easy to use can help promote secure, sustainable and long-term economic growth that ensures equitable access to increasingly digital services.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

The local and international benefits of digital identities are transformative, in the sense that they can help enhance the security of increasingly digital interactions, improve the efficiency of these interactions, and also make them more accessible across various sectors. For example, the adoption of digital identities can further enhance trust in online interactions, making it easier for consumers to engage in e-commerce transactions. This will likely lead to the expansion of the digital economy in Canada, where secure and convenient online shopping experiences will become safer and, therefore, more adopted. Globally, this could drive the growth of e-commerce, particularly in developing economies where digital identities can securely bridge the gap between offline and online markets. That’s where Docusign’s portfolio of identity verification solutions comes in. Our extensive portfolio offers enhanced signer identification and authentication capabilities built into any agreement workflow, enabling organizations to transact a full range of agreements with increased trust and ease of use.

4. What role does Canada have to play as a leader in this space?

Canada has introduced a series of anti-fraud initiatives that have made a significant impact on combating various forms of fraud across the country (public awareness campaigns, industry collaboration (‘Canadian Bankers Association’s Fraud Prevention Month’), strong legislative frameworks (FINTRAC), etc.). These initiatives have made significant progress in reducing fraud, increasing awareness, and improving recovery efforts locally. By advocating for similar initiatives internationally, Canada can influence the global development of digital identity systems to ensure other countries can reap similar benefits. Through innovation, collaboration, and advocacy, Canada can help ensure that digital identity becomes a force for good in the global economy.

5. Why did your organization join the DIACC?

Focused on securing the online agreement space for everyone, Docusign joined the DIACC to help shape the future of digital identity in Canada and contribute towards developing a more secure, inclusive and beneficial digital agreement ecosystem for its Canadian customers. Being able to collaborate with like-minded industry leaders and drive innovation across the country makes DIACC membership a valuable investment for Docusign.

6. What else should we know about your organization?

Agreements are based on intention and identity: organizations need to be able to trust that signers are who they say they are. The standard practice of verifying a signer’s identity is to send a link to the signer’s email address. But agreement value, sensitivity, business risk, regulation, or legal requirements can drive the need for enhanced identification. The challenge is to deliver stronger verification, while keeping the overall experience user-friendly. That’s where Docusign Identify comes in. Identify provides a portfolio of enhanced signer identification and authentication capabilities built into the agreement workflow, enabling organizations to transact a full range of agreements with increased trust. These solutions include: * ID Verification: FINTRAC-compliant digital identity proofing of participants in agreements workflows via biometric checks such as AI-enabled liveness detection, verification of passports, driver licenses, or permanent resident cards * Phone Authentication: multi-factor authentication via text message or phone call * ID solutions for digital signatures: meet requirements for UK and EU electronic identification, authentication and trust services (eIDAS) compliant Advanced (AES) and Qualified Electronic Signatures (QES) * Network of trust service solutions: Easy access to our tightly-integrated global network of trust service providers for region-specific compliance To learn more, visit www.docusign.com/en-ca/products/identify

Spotlight on IndyKite

1. What is the mission and vision of IndyKite?

Backed by leading venture firms and based in San Francisco, IndyKite is building a new category of data management and digital identity services by capturing, connecting and controlling data across the enterprise and surrounding ecosystem. With an identity-centric approach to data, IndyKite enables companies to achieve higher trust in their data products, AI and applications with enhanced visibility, data governance and granular access controls. Leveraging knowledge graph technology and machine learning, IndyKite delivers a powerful operational data layer to enable developers with flexible APIs through a growing open-source ecosystem. Learn more at [www.indykite.com](http://www.indykite.com/)

2. Why is trustworthy digital identity critical for existing and emerging markets?

Digital identity is a core enabler of applications and services and will only become more important in the future. Digital identity not only applies to humans, but also to all devices, applications, systems, AI, digital products and even individual data points. Securing these identities is paramount, but even more important, is understanding how they drive and enable user experience, functionality and data mobility across the organization. At IndyKite, we see digital identity as the starting point for enabling businesses to build modern solutions, deliver incredible customer experiences and ensure trustworthy AI.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Modern organizations around the world are undermined by siloed data and disconnected identities. The advent of AI tools is increasing pressure for leaders to address data challenges in the organization to ensure future viability. IndyKite enables organizations to capture, connect and control their data in a flexible and dynamic way, to drive better decisions, security, machine learning and AI and solve challenges.

4. What role does Canada have to play as a leader in this space?

Canada holds a place of global influence as a leading voice in many sectors. By pioneering a secure and accessible digital identity framework, Canada has ensured the sustainability of its modern economy into the future and created a blueprint for other nations to follow.

5. Why did your organization join the DIACC?

As digital identity is a an essential part of the future, it needs modern approaches and frameworks that enable innovation, without being restricted by legacy thinking. DIACC is an ideal forum for public and private sector leaders to discuss, design and accelerate these approaches to ensure digital trust into the future.

6. What else should we know about your organization?

Powered by graph technology, the IndyKite platform increases visibility, trust and control of your data. This enables data pipelines to get the right data, to the right place and in the right context to drive enhanced product development and new revenue channels. It also enables the secure sharing of data beyond the bounds of your organization, and better customer journeys with native identity workflows. More details can be found at www.indykite.com

Spotlight on Fintracker

1. What is the mission and vision of Fintracker?

Fintracker’s mission and vision is to reduce risk in the Canadian Real Estate industry by simplifying Anti-Money Laundering compliance for REALTORS® with easy-to-use tools that save them time and money.

2. Why is trustworthy digital identity critical for existing and emerging markets?

Canadian Real Estate has been highlighted as a target area for criminals and fraud attacks requiring a strong response by all participants, including Canada’s 150,000 REALTORS® . Many crimes associated with Canadian real estate have been tied to potential overseas proceeds of crime or corruption. Fintracker improves the integrity of identity verification and supports the completeness of compliance records to regulatory standards needed to have robust controls to fight these threats.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Fintracker provides an easy, economical, digital first experience for all REALTORS® on its platform. Our services are part of their Real Estate Board membership and provide a smart and reliable method to reduce the risk of crime in the real estate sector by strengthening identification of property buyers; collecting key records to identify risk and facilitating potential reporting to regulators as needed. Fintracker’s mobile application puts their office in their hands for a true digital first experience to the leading industry standards.

4. What role does Canada have to play as a leader in this space?

Canada’s strong dedication to information security, privacy and fighting financial crime principles needs to be translated into executable standards and practices for all sectors and communities to ensure that these principles are supported in technology evolution and future networks. Fintracker is committed to playing its part in this effort for REALTORS® and the Canadian Real Estate sector.

5. Why did your organization join the DIACC?

DIACC’s members include the who’s who for delivering Canada’s secure and privacy protecting methods to identify customers and protect their information including technology providers, government agencies and leading private sector companies. Fintracker’s identity technology is already sourced from an active participant in the DIACC’s Directory of Identity Management and Proofing Products (Aligned with FINTRAC guidance and endorsed by many Law Societies). This membership is an affirmation of our commitment to be the trusted and leading provider of secure solutions for the REALTORS® community in Canada.

6. What else should we know about your organization?

Fintracker is the go-to leader in providing relevant connections and value for the REALTORS® community in Canada and is eager to engage in the right partnerships. We support over 50% of the Real Estate Boards in Canada, with over 90% of Realtors able to use our services as part of their board membership.

Spotlight on Credivera

1. What is the mission and vision of Credivera?

Mission: To bridge the way the world manages personal and professional credentials. We make people’s lives easier, safer, and more productive by seamlessly connecting trustworthy information to where it needs to go.

Vision: Transform the way we provide proof of people, products, and processes.

2. Why is trustworthy digital identity critical for existing and emerging markets?

A global economy requires a shared, trusted framework for understanding that the information we are receiving is true, untampered, and current.

As we look at traditional industries, we see an urgent need to securely share information about an individual that respects both their personal data and the information required for operating a compliant organization.

As these markets interconnect, the skills of a workforce may be hybrid, remote or highly accessible but fundamentally still require a capacity to analyze, assess, and deploy talent associated with an identity based upon their current status.

Digital ID transitions the way we validate skills from subjective to objective, placing an emphasis on the work and removing stereotypes and bias limiting the advancements of new markets.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Digital identity will create a common language and roadmap for securely sharing important personal information that honours the individual being in control of their identity. As their identity expands to involve personal and career credentials, the nature of work and repositioning of talent globally becomes a reality.

Canada will be able to attract the talent our industries require, share expertise in emerging geographies, and remove blockages in the way current economic systems operate that require verified identification in a manual way.

Credivera is developing an open, standards-based identity platform that provides proof of certifications and work experience using verified digital credentials. As we build a digital ecosystem of businesses, issuers, and individuals, we are supporting industries to adopt new ways to capacity plan, manage compliance, and identify opportunities for new career and skill development.

4. What role does Canada have to play as a leader in this space?

Canada can be agile and advocate for creating and mandating a shared standard of digital identity among world leaders. Through fundamental systems that enable both public and private trust services people, markets, and personal data can flow faster and more securely.

5. Why did your organization join the DIACC?

As a participant in emerging advancements in digital identity for the government, Credivera learned of the Pan Canadian Trust framework and aligned with DIACC’s initiatives. As a member, we are excited to share knowledge and assist in creating the future of digital identity together.

6. What else should we know about your organization?

Credivera is currently working with the Government of Canada on User Centric Verifiable Credentials, supporting the interoperability of foundational identity documents and will be found on the Microsoft Marketplace in the coming months for their digital Wallet.

Spotlight on Accenture

DIACC is very pleased to welcome Accenture as a member. In this spotlight interview, DIACC President Joni Brennan connects with Iliana Oris Valiente, Managing Director, Canada Innovation Strategy and Blockchain Lead and Christine Leong, Global Lead Blockchain and Biometrics, to hear their thoughts on digital ID and the great work that Accenture is doing in this space.

DIACC Spotlight on Accenture – YouTube

Spotlight on BlueShore Financial

  1. What is the mission and vision of BlueShore Financial?

BlueShore Financial’s mission: “Passionately improving our clients’ financial well-being in an interconnected, digital world.”

2. Why is trustworthy digital identity critical for existing and emerging markets?

Trustworthy digital identity is critical to enable the continued development of a robust digital economy in Canada, and the potential direct and indirect benefits that come with it for all Canadians. Furthermore, lack of  a common trusted digital identity approach could result in a patchwork of various digital ID schemes, which would not only cause confusion for Canadians (and thus much slower adoption), but also create easy targets for cyber criminals.

From a financial industry perspective, a trustworthy digital ID is a critical component to successfully implement Open Banking, one of the globally accepted key trends in banking.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Two of the most populous countries in the world have established digital IDs: India with its government issued Unique ID (UID) number—or Aadhaar—identity program, and China with its digital identify provided by Ant Financial. These two countries are most populous with emerging economies. To remain a global player, Canada has to be able to compete with the likes of India and China when it comes to technology-savviness

Several other countries now have national digital identify programs and while these programs may not be perfect, they are evolving – Canada needs to do the same. Canada needs to start with a digital identity program, and then use an agile and iterative approach to evolve and keep up with new technologies as well as consumer needs and demands. Since Canada is somewhat late to the game, Canada can learn from the experience of other countries in both technology implementations and consumer rollout, which I know DIACC and its members from across the spectrum of government, finance, healthcare, telco, retail, auditors, etc., are discussing and working through DIACC Pan-Canadian Trusted Framework approach.

BlueShore addresses the challenges in two ways:

I. Internally we see digital identity as a core component of our digital transformation journey.

II. Broadly, digital identity is part of our conversations from Open Banking, to Payments Modernization to Data Privacy. We also work closely and in a “spirit of partnership” with our core technology partners.

4. What role does Canada have to play as a leader in this space?

Canada has a role to play as a G7 member to show digital leadership with respect to developing and launching a national digital identity program. Not only would this provide opportunities for Canadian businesses, but it would also demonstrate a model of how government and industries are able to work together to provide a key digital tool for Canadian consumers.

5. Why did your organization join the DIACC?

BlueShore saw the work DIACC and its members were doing defining, creating and building a national digital identity framework. It was this framework approach that attracted our attention to bolster our digital transformation work.

6. What else should we know about your organization?

BlueShore Financial is a boutique financial institution providing a full range of personal and business banking, wealth management, insurance and commercial lending solutions. With a branch network located across the Vancouver Lower Mainland and Sea-to-Sky Corridor, BlueShore Financial helps clients achieve financial wellness® through personalized solutions and expert advice, delivered in a unique Financial Spa® branch environment. BlueShore Financial manages over $6.5 billion in Assets Under Administration and is consistently ranked among the top 20 financial planning firms in Metro Vancouver.

BlueShore Financial is an Imagine Canada Caring Company, contributing at least 1% of pre-tax profits annually to charities and not-for-profit organizations within the communities it serves. BlueShore Financial is the operating name of BlueShore Financial Credit Union.

Spotlight one37 Solutions

1.What is the mission and vision of one37 Solutions?

Our mission is to unlock the potential of the universal identity with privacy, security and trust, one experience at time.

Our vision is to deliver unparalleled personalized user experience built on decentralized secure identity platform.

2. Why is trustworthy digital identity critical for existing and emerging markets?

The economic costs of the fragmented identity systems across various channels and businesses, the weak identity systems resulting in identity theft, SIM swaps and account takeovers, and increased corporate liability due to data breaches and regulatory non-compliance are skyrocketing and taxing in both existing and emerging markets.

The implementation of trustworthy digital identity systems will have exponential effects on the market growth and efficiency by streamlining and simplifying daily processes between citizens, governments and service providers in existing markets looking for efficiency and in emerging markets looking to close their digital gap and gaining security and speed of implementation.

At the onset, the rollout of decentralized identity systems seems both timely and significant. However, considering the various challenges that the global industries such as travel and healthcare have been currently facing in the form of security threats, adherence to health norms or regulatory compliances, there is a digital race to incorporate all of the above through a single trust platform while also ensuring a truly seamless experience. Thus, to stay competitive and build customer loyalty, there needs to be a paradigm shift in the way new advancements in technologies can be incorporated to balance such rising risk and opportunity demands.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

A trusted digital identity will have a major impact on the Canadian and world economies by adding tremendous value to a country GDP. The speed of trust will have ripple effects on every aspect of the economy.

one37 provides a state-of-the-art, safe and secure decentralized identity platform for identity verification in verticals such as travel and health. We are working with our partners and service providers to improve the daily lives of citizens in various scenarios such as “Contactless & Touchless Travel” and facilitate the seamless interactions between travelers and service providers along their journey while ensuring user authenticity, data integrity, compliance and governance for all relevant stakeholders within an ecosystem.

4. What role does Canada have to play as a leader in this space?

Canada is the world leader in digital identity and the protection of privacy and personal information. By championing the implementation of a decentralized identity technology across the public and private sectors, Canada will provide the role model for the decentralized identity implementation across the world and foster unprecedented growth in the digital identity economy. Canada is in a unique position to shape the future of travel, healthcare, banking and governmental services with monumental implications on both the governmental and corporate sectors worldwide.

5. Why did your organization join the DIACC?

To  participate in the on-going discussions and the valuable work that DIACC is spearheading in digital identity and the implementation of the PCTF and be able to add value, work with other companies and partners and contribute in return to the growth of the identity economy.

6. What else should we know about your organization?

Every one37 team member is a strong believer in the deep impact that the decentralized universal identity will have on improving the life of every Canadian and world citizen and we are committed to working with our partners to add tremendous value one experience at a time.

Spotlight on IMDS

1.What is the mission and vision of IMDS?

Since the 1980s, we have been hearing about paper-free businesses and the drive to move toward a more digital workplace. Today, the approach to digitally transform businesses has shifted from a technology-first perspective to a more business centric approach, with paper-free processes becoming a focal point and opportunity for many organizations.

In 1995, IMDS’ co-founders wrote the book The Advanced Document and described the following three areas: outbound documents, inbound documents and the lifecycle of documents. These three areas work together and in today’s world (whether it’s a document or a communication), this model still applies:

• Inbound documents – document capture and data extraction

• Outbound documents – customer communications management (CCM)

• Archiving – Enterprise Content Management (ECM)

With offices in Quebec, Montreal and Paris, the IMDS Research and Development centre is based in Montreal. This team works on automatic processing technologies linked to the document, and more particularly on pattern recognition and classification methods, and on facial recognition solutions using machine learning, deep learning and artificial intelligence.

2. Why is trustworthy digital identity critical for existing and emerging markets?

A strong digital identity is needed for businesses and administrations to create an accurate and complete view of the customer, allowing on-going conversations, a strong engagement; and personalized and relevant content. Transactions are growing in volume and complexity. Customers are now in the driver’s seat, and they expect seamless, omni-channel service delivery.

But this approach needs to allow individuals to have complete control over their data identity.

3. How will digital identity transform the Canadian and global economy? How does your organization address challenges associated with this transformation?

Digital identify needs to incorporate a strong identification and authentication process.

The use of biometrics made a technological leap. Facial recognition is more and more widespread when accessing your mobile terminal or your computer. However, access to the mobile terminal often gives access without additional authentication to applications or services for which a first authentication has already been performed beforehand or which relies on an identification provider.

Access  to a digital wallet requires a higher level of security, at least for certain important steps in account management (i.e., creation, request for a digital certificate, access to confidential information, etc.) IMDS addresses these challenges with a strong authentication approach that is based on multi-criteria authentication: i.e. Photo ID document verification, selfie, liveness, etc.

4. What role does Canada have to play as a leader in this space?

Canada has an opportunity to be the leader in digital identity and trust services. Some of the best universities in the world, R&D companies, software vendors, consultants and experts are here in Canada.

DIACC and its members all experts in their own field are the proof that Canada will lead the way in this space.

5. Why did your organization join the DIACC?

The goal of many organizations is to provide a digital identity for citizens, supported by a digital wallet, to simplify and expand access to government services.

IMDS joined DIACC to collaborate with a group of experts, share, and learn from other Canadian businesses, in order to participate in the creation of the Pan-Canadian Trust Framework.

6. What else should we know about your organization?

IMDS is the software vendor for AD’DOC Capture Pro. AD’DOC ™

Capture Pro is a state-of-the-art solution for character recognition, document data verification and facial recognition. Easy to learn, AD’DOC ™ Capture Pro will allow you to quickly design a document dematerialization workflow.

Thanks to its experience that was forged over 20 years in this field, and with more than 750 million documents scanned per year and (more than 20 billion characters recognized per year) AD’DOC ™ Capture Pro is a complete production solution that has proven itself in many industries (Banks, Administration, etc.).

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