Yearly Archives: 2019

Spotlight on Trulioo

  1. What is the mission and vision of Trulioo? 

Trulioo is an identity verification company, its team dedicated to building a framework of trust online, developing best privacy practices and advancing financial inclusion.

They are on a mission to help provide verifiable identities for everyone who wants and needs access to the endless opportunities and possibilities manifested by the online, borderless economy, regardless of their circumstances.

  1. Why is trustworthy digital identity critical for existing and emerging markets?

For existing markets, digital identity delivers synergies with the modern economy. As more and more aspects of modern business and society occur online, seamless identity increases the speed of operations while ensuring safety and trust for all.

  1. How will digital identity transform the Canadian and global economy? How does Trulioo address challenges associated with this transformation?

Already in some jurisdictions, new businesses can be created online within minutes. The ability to interact and transact is increased when trust is instant, and will be further amplified with new unimagined opportunities just around the corner.

While speed is valuable, a “Pandora’s box” of potential issues comes into play if security and compliance are compromised. It is vital that privacy be protected and that interactions take place with the entity or person that they claim to be. Trulioo’s mandate of trust, privacy and inclusion is focused on delivering opportunities to the next generation of internet users while ensuring that proper protections are in place.

  1. What role does Canada have to play as a leader in the space?

From Trulioo’s point of view, as a member of the G8, a liberal democracy with strong beliefs in multiculturalism, as well as an advanced high-tech economy, Canada has an obligation to drive digital identity forward. Without privacy protections, digital identity could become an authoritarian tool. Without inclusion, digital identity could become an instrument of the wealthy and further divide the haves and have-nots. Without trust, economic opportunities will wither. Canada and Canadians have a reputation of being trustworthy brokers, as it were, and using our global respect to help spread the power of digital identity as an international imperative is one of the greatest achievements that Canada can contribute in the 21st century.

  1. Why did Trulioo join the DIACC?

Trulioo joined the DIACC because they are invested in the success of verifiable digital identity, especially for Canadian organizations that want to participate in the global digital economy. They hope to share what they’ve learned from experience verifying individuals and business across the globe — insights about jurisdictions, regulatory requirements, cultural nuances, use cases, privacy standards and risk appetites.

  1. What else should we know about Trulioo? 

Trulioo is a homegrown Canadian company, headquartered in Vancouver, BC. Founders Stephen Ufford and Tanis Jorge are committed to empowering technology leaders and change agents for financial inclusion. To that end, Trulioo is growing its local workforce and fueling the Canadian job market as the company expands.

Smart Cities Need User-Centric Digital ID to be Built on Foundational Principles

Will Sidewalk Labs turn a large portion of Toronto’s lakeshore into a surveillance “smart city” or will the principles of transparency, accountability, and inclusive innovation shape the emerging waterfront?

This is a topic of much debate, heightened by Sidewalk Labs’ recent release of its Digital Innovation Appendix. This addition to the project’s Innovation & Development Plan states that the majority of digitally enabled services and systems will be purchased from third parties – including the user data they have access to. 

This raises significant questions.

There is a BIG difference, between transparent consent driven digital ID systems – where users provide explicit consent for specific data collection and use – and covert digital ID models where  data is captured and shared without users’ knowledge or consent. 

Privacy by Design Principles (led by Anne Cavoukian, Ontario’s former Privacy Commissioner) have helped by shaping digital best practices in Canada and around the world. This approach, along with user consent and transparency, are among DIACC’s main principles. Inclusivity is another key principle – the DIACC believes that secure, privacy-enhancing, and empowering digital ID should be available to all. 

  • DIACC firmly believes in user-centred digital ID – designed to prioritize and require user choice, control and consent regarding access to collect and manage data. As Sidewalk Labs looks to move forward in their work in Waterfront Toronto, we reiterate the importance of these principles as foundational to the empowerment of a digital society that works for all Canadians. 

Joni Brennan
President, Digital ID & Authentication Council of Canada

DIACC Industry Insights: Digital ID in Government Services

This ‘mini white paper’ is the fifth in a series prepared by DIACC, highlighting the potential impact that digital ID could have on key sectors of the Canadian (and global) economy.  

The focus of this paper is on government services. Find out what you need to know about the applications of digital ID in the industry, and how it impacts key stakeholders, including citizens, businesses and policymakers.

Read the full paper: DIACC Industry Insights: Digital ID in Government Services


Request for Comment and IPR Review: PCTF Verified Login Component Overview & Conformance Profile Draft Recommendations V1.0

Le français suit…

Notice of Intent: DIACC is collaborating to develop and publish a Verified Login industry standard as a component of the Pan-Canadian Trust Framework (PCTF) to set a baseline of public and private sector interoperability of identity services and solutions.

Document Status: These review documents have been approved as Draft Recommendations V1.0 by the DIACC’s Trust Framework Expert Committee (TFEC) that operates under the DIACC controlling policies.


The PCTF Verified Login Component defines a set of processes that enable access to digital systems. Processes in scope for this component include binding a Credential to a Subject, binding Authenticators to a Credential, session management, and Credential lifecycle management functions (e.g., updates, suspension, recovery, and revocation). It also defines a set of Conformance Criteria for each process that, when a process is shown to be compliant, enable the process to be trusted.

The purpose of the PCTF Verified Login Component is to ensure the on-going integrity of login processes by applying standardized Conformance Criteria for process assessment and certification. The Conformance Criteria for this component may be used to ensure Trusted Processes result in the representation of a unique Subject and a Level of Assurance that it is the same Subject with each successful login to an Authentication Service Provider. Also, the reliability of Trusted Processes needed to maintain the integrity and security of the Authenticators used to gain access to remote systems.

To learn more about the Pan-Canadian vision and benefits-for-all value proposition please review the Pan-Canadian Trust Framework Overview.


  • All interested parties are invited to comment.

Review Documents:

When reviewing these drafts, please consider the following and note that responses to these questions are non-binding and serve to improve the PCTF.

  1. If your organization were to self-assess today, would you comply?
  2. Could your organization comply?
  3. Could your organization identify any barriers to compliance (business, legal, or technical)?
  4. Would you be willing to complete a non-binding self-assessment? If so, would you be willing to share those results with the DIACC Trust Framework Expert Committee.
  5. Is the description of the Trusted Processes clear and accurate?
  6. Are the conformance criteria clear and measurable/accessible?
  7. Do you agree with the terms used to describe Verified Login and the use of the phrase “Verified Login” for this component?
  8. Do you agree with the removal of descriptive information from the conformance profile document and its consolidation in the overview document?
  9. Do you agree with the re-structuring of the overview document to put all terms, definitions, roles, and other key information into a single section?

Supporting Documents:


  • Opens: November 20, 2019 at 23:59 PST | Closes: January 20, 2020 at 23:59 PST

Intellectual Property Rights:

Comments must be received within 60-day comment period noted above. All comments are subject to the DIACC contributor agreement; by submitting a comment you agree to be bound by the terms and conditions therein. DIACC Members are also subject to the Intellectual Property Rights Policy. Any notice of an intent not to license under either the Contributor Agreement and/or the Intellectual Property Rights Policy with respect to the review documents or any comments must be made at the Contributor’s and/or Member’s earliest opportunity, and in any event, within the 60-day comment period. IPR claims may be sent to Please include “IPR Claim” as the subject.


  • All comments are subject to the DIACC contributor agreement.
  • Submit comments using the provided DIACC Comment Submission Spreadsheet.
  • Reference the draft and corresponding line number for each comment submitted.
  • Email completed DIACC Comment Submission Spreadsheet to
  • Questions may be sent to

Value to Canadians:

The PCTF Verified Login Component will provide value to all Canadians, businesses, and governments by setting a baseline of business, legal, and technical interoperability. The DIACC’s mandate is to collaboratively develop and deliver resources to help Canadian’s to digitally transact with security, privacy, and convenience. The PCTF is one such resource that represents a collection of industry standards, best practices, and other resources that help to establish interoperability of an ecosystem of identity services and solutions. The DIACC is a not-for-profit coalition of members from the public and private sector who are making a significant and sustained investment in accelerating Canada’s Identity Ecosystem.


The purpose of this Draft Recommendation review is to ensure transparency in the development and diversity of a truly Pan-Canadian, and international, input. In alignment with our Principles for an Identity Ecosystem, processes to respect and enhance privacy are being prioritized through every step of the PCTF development process.

DIACC expects to modify and improve these Draft Recommendations based upon public comments. Comments made during the review will be considered for incorporation into the next drafts and DIACC will prepare a Disposition of Comments to provide transparency with regard to how each comment was handled.

Guide d’examen des ébauches de recommandations pour l’aperçu de la composante « Connexion vérifiée » et le profil de conformité de la connexion vérifiée du cadre de confiance pancanadien V1.0

Déclaration d’intention : Le DIACC collabore pour développer et publier une norme de l’industrie en matière de connexion vérifiée en tant que composante du cadre de confiance pancanadien afin d’établir une base d’interopérabilité des services et solutions d’identité dans les secteurs public et privé.

État des documents : Ces documents à examiner ont été approuvés en tant qu’ébauches de recommandations par le Comité d’experts du cadre de confiance (TFEC) du DIACC, qui est régi par les politiques qui contrôlent le DIACC.


La composante « Composante vérifiée » du cadre de confiance pancanadien définit un ensemble de processus qui donnent accès à des systèmes numériques. Les processus visés par cette composante incluent la liaison d’un justificatif à un sujet, la liaison d’authentifiants à un justificatif, la gestion de session et les fonctions de gestion du cycle de vie des justificatifs (p. ex., mises à jour, suspension, récupération et révocation). Elle définit aussi pour chaque processus un ensemble de critères de conformité qui, lorsqu’un processus est indiqué comme étant conforme, permet de lui faire confiance.

La composante « Composante vérifiée » du cadre de confiance pancanadien a pour objectif d’assurer l’intégrité continue des processus de connexion en appliquant des critères de conformité uniformisés à l’évaluation et à la certification des processus. Les critères de conformité pour cette composante peuvent servir à s’assurer que les processus de confiance donnent la représentation d’un sujet unique et l’assurance qu’il s’agit du même sujet à chaque connexion réussie à un fournisseur de services d’authentification, ainsi que la fiabilité des processus de confiance nécessaires pour maintenir l’intégrité et la sécurité des authentifiants utilisés pour avoir accès à des systèmes à distance.

Pour en savoir davantage sur la vision du cadre de confiance pancanadien et les avantages qu’il procure à tous, veuillez lire le document Aperçu du cadre de confiance pancanadien.


  • Toutes les parties intéressées sont invitées à faire des commentaires.

Documents à examiner

En examinant ces ébauches, veuillez tenir compte des questions ci-dessous et prendre note que les réponses ne sont pas contraignantes et servent à améliorer le cadre de confiance pancanadien.

  1. Si votre organisation devait s’auto-évaluer aujourd’hui, serait-elle conforme?
  2. Votre organisation pourrait-elle être conforme?
  3. Votre organisation pourrait-elle identifier des obstacles (commerciaux, juridiques ou techniques) à la conformité?
  4. Seriez-vous disposé à faire une auto-évaluation non contraignante? Dans l’affirmative, seriez-vous disposé à partager ces résultats avec le Comité d’experts du cadre de confiance pancanadien.
  5. La description des processus de confiance est-elle claire et exacte?
  6. Les critères de conformité sont-ils clairs et mesurables/accessibles?
  7. Êtes-vous d’accord avec les termes utilisés pour décrire la connexion vérifiée et l’utilisation de l’expression « connexion vérifiée » pour cette composante?
  8. Êtes-vous d’accord pour supprimer l’information descriptive du document sur le profil de conformité et de l’intégrer dans l’aperçu?
  9. Êtes-vous d’accord avec la restructuration du document sur l’aperçu pour regrouper tous les termes, définitions, rôles et autres renseignements clés dans une seule section?

Documents de référence


  • Début : 20 novembre 2019 à 23 h 59 HP | Fin : 20 janvier 2020 à 23 h 59 HP

Droits de propriété intellectuelle

Les commentaires doivent être reçus pendant la période de 60 jours indiquée ci-dessus. Tous les commentaires sont assujettis à l’entente de contributeur du DIACC; en soumettant un commentaire, vous acceptez d’être lié par les conditions qu’elle renferme. Les membres du DIACC sont également assujettis à la politique sur les droits de propriété intellectuelle. Tout avis d’intention de ne pas octroyer une licence en vertu de l’entente de contributeur et/ou de la politique sur les droits de propriété intellectuelle relativement aux documents à examiner ou à des commentaires doit être donné dès que le contributeur et/ou le membre en ont la possibilité, et en toute circonstance, pendant la période de commentaires de 61 jours. Les revendications au titre des droits de propriété intellectuelle peuvent être adressées à Veuillez indiquer « Revendication en matière de propriété intellectuelle » dans l’objet.


  • Tous les commentaires sont assujettis à l’entente de contributeur du DIACC.
  • Veuillez utiliser le formulaire prévu à cet effet pour soumettre vos commentaires au DIACC.
  • Assurez-vous d’indiquer le numéro de ligne correspondant à chaque commentaire soumis.
  • Le formulaire de soumission de commentaires au DIACC doit être envoyé par courriel, dûment rempli, à
  • Questions :

Valeur pour les Canadiens

La composante « Connexion vérifiée » du cadre de confiance pancanadien procurera de la valeur à l’ensemble des Canadiens, entreprises et gouvernements en établissant une base d’interopérabilité commerciale, juridique et technique. Le DIACC a pour mandat de collaborer au développement et à la prestation de ressources visant à aider les Canadiens à faire des transactions numériques qui sont sécuritaires et commodes, et qui respectent leur vie privée. Le cadre de confiance pancanadien est une de ces ressources. Il représente un ensemble de normes de l’industrie, de pratiques exemplaires et autres ressources qui aident à établir l’interopérabilité d’un écosystème de services et solutions en matière d’identité. Le DIACC est une coalition sans but lucratif de membres des secteurs public et privé qui effectuent un investissement important et soutenu pour accélérer l’écosystème de l’identité du Canada.


L’examen des ébauches de recommandations a pour but d’assurer la transparence de l’élaboration et de la diversité d’un apport véritablement pancanadien et international. Conformément à nos principes pour un écosystème de l’identité, la priorité est accordée aux processus visant à respecter et à renforcer la vie privée à chaque étape du processus de développement du cadre de confiance pancanadien.

Le DIACC s’attend à modifier et à améliorer ces ébauches de recommandations en fonction des commentaires du public. Les commentaires faits pendant l’examen seront pris en compte pour être intégrés dans les prochaines ébauches et le DIACC va préparer un document expliquant d’une façon transparente comment chaque commentaire a été traité.

Spotlight on Pragma Business and Technologies Inc.

  1. What is the mission and vision of Pragma Business and Technologies Inc.?

Our vision is to give every citizen of the world a verifiable, self-sovereign digital identity (sometimes called decentralized identity), where each citizen is in control of their own personal data.

Our mission is to facilitate and contribute to the development of digital trust ecosystems in the province of Quebec. These ecosystems of trust will be required to fully interoperate with all other systems in Canada and, as standards are being developed and emerge, with the rest of the world. 

2. Why is trustworthy digital identity critical for existing and emerging markets?

For us, privacy means freedom. And right now, privacy is almost nonexistent, as we are not in control of our personal data and our consent is too often taken for granted or forced upon us. To combat this daily challenge of our freedom, we need to start giving back to the legitimate information holder – the citizen – the control of his or her personal data.

3. How will digital identity transform the Canadian and global economy? How does Pragma Business and Technologies Inc. address challenges associated with this transformation?

Providing all Canadians with a digital identity will have many transformative benefits: people will have better control of their personal data, have an improved user experience with reduced friction, and increased trust. This will also contribute to preventing fraud and increase privacy, which stand as challenges today.
Pragma is interested in playing a role in this ecosystem of trust, and joining the DIACC represents a first step towards playing that role.

4. What role does Canada have to play as a leader in the space?

Canada, being an active leader of the Digital 9 initiative, is already at the forefront of the global digital identity transformation. With its recently developed Digital Charter, Canada can clearly lead the way by contributing, among other things, to the development of W3C standards that will make decentralized digital identity a reality. This transformation is still in its infancy and much of the work remains to be done.

5. Why did Pragma Business and Technologies Inc. join the DIACC?

Over the past decade, the DIACC has had an important role in bringing together the public and private sectors to sit down and jointly develop a digital identity trust framework. For us, it was important to become a member of the DIACC to be at the table with other Canadian leaders that are all working towards the same goal of realizing that vision of a unified digital identity. We want to play an active role in this space, and we want to collaborate and learn.

6. What else should we know about Pragma Business and Technologies Inc.?

There are many ways to contribute to the vast undertaking of making digital identity a reality. We are currently exploring which contributions are most valuable, and have identified some key projects. In the meantime, we are open to evaluating any project collaboration opportunities that show promise and potential value in the pursuit of digital identity in Canada.

DIACC Announces the Appointment of New Vice Chair

Board Member Franklin Garrigues takes on new position as Vice-Chair

The DIACC is pleased to appoint Franklin Garrigues (Vice President, Digital Channels, TD Bank) as the new Vice-Chair of the DIACC Board of Directors. “An experienced member of the Board, we believe his leadership and passion for strategic digital programs will be excellent in maintaining the Board’s momentum towards achieving our various goals,” said Joni Brennan, President of the DIACC. TD Bank is a founding member of the DIACC in 2012 and has maintained an active role in Board committees. 

In his new role Franklin will be supporting the Board Chair, Dave Nikolejsin (Deputy Minister, Ministry of Natural Gas Development, Province of BC).

The outgoing Vice-Chair is Eros Spadotto (Executive Vice President, Technology Strategy, TELUS), who has served in this position for the past three years. “The work of the Board would not be possible without the efforts of our officers, for which I and all DIACC members are thankful,” noted Joni Brennan. “Thank you to Eros, whose leadership, both personally and on behalf of TELUS, has been instrumental to the growth of the DIACC enhancing our ability to accelerate Canada’s identity ecosystem.” Eros will continue to provide leadership as a director on the DIACC Board. 

DIACC Directors are elected leaders who set the organizational strategic directions, and ensure good governance is practiced, by ensuring policies and procedures are continually improved and align with the vision and representation of DIACC membership. The DIACC Board members are: 

  • President Joni Brennan (DIACC)
  • Board Chair Dave Nikolejsin (Deputy Minister, Ministry of Natural Gas Development, Province of BC)
  • Board Vice-Chair Franklin Garrigues (Vice President, Digital Channels, TD Bank)
  • Board Treasurer Andre Boysen (Chief Identity Officer, SecureKey)
  • Colleen Boldon (Director, Digital Lab and ID Programs, Public Services and Smart Government, Province of NB)
  • Marc Brouillard (Chief Technology Officer, Government of Canada, Treasury Board Secretariat)
  • Neil Butters (Head, Digital Identity Innovation & New Ventures, Interac Corp.)
  • Susie De Franco (General Manager, Digital Channel & Products, Canada Post)
  • Patrice Dagenais (Vice President, Payment and Business Partnerships, Desjardins Card Services)
  • Robert Devries (Assistant Deputy Minister, Enterprise Digital Services Integration Division, Ministry of Government and Consumer Services, Government of Ontario)
  • Greg Elcich (Vice President, Innovation, CIBC)
  • Allan Foster (Vice President, Global Partner Success, ForgeRock)
  • Franklin Garrigues (Vice President, Digital Channels, TD Bank)
  • Louis Jacob (Vice President, Core Engineering and Transformation, Manulife)
  • Hugh McKee (Head, BMO Partners)
  • CJ Ritchie (Associate Deputy Minister and Government Chief Information Officer, Province of BC)
  • Eros Spadotto (Executive Vice President, Technology Strategy, TELUS)
  • Community Advisor to the Board Adriana Gliga-Belavic (Partner, PCI Practice Lead, PwC Canada)

DIACC Industry Insights: Digital ID in Civic Engagement

This ‘mini white paper’ is the fourth in a series prepared by DIACC, highlighting the potential impact that digital ID could have on key sectors of the Canadian (and global) economy.  

The focus of this paper is on civic engagement. Find out what you need to know about the applications of digital ID in the industry, and how it impacts key stakeholders, including citizens and policymakers.

Read the full paper: DIACC Industry Insights: Digital ID in Civic Engagement


Canadians are Ready to Embrace Digital Identity


DIACC survey finds 70 per cent of Canadians want to see Governments work with the Private Sector to implement Digital ID

Read the Report

OTTAWA, October 15, 2019 – a new study from the DIACC (Digital ID and Authentication Council of Canada) has found more than 70 per cent of Canadians want to see governments and the private sector come together to collaborate on a joint digital identity framework in Canada, enabling increased and inclusive access to government benefits, healthcare, e-commerce, and financial services. 

The DIACC survey discovered that Canadians are comfortable using a digital ID to authenticate their online engagement with day-to-day service providers, in industries such as 

  • Government agencies (76 per cent)
  • Financial institutions (75 per cent) 
  • Healthcare providers (74 per cent) 
  • Credit card (66 per cent)
  • Telecomm (63 per cent) 
  • eCommerce (63 per cent) 

“Digital ID has far-reaching impacts for all Canadians, and we are thrilled that Canadians see the value in this and are eager to see governments and the private sector working together to achieve this,” said Joni Brennan, President of DIACC. “A Pan-Canadian Digital Identity strategy – founded in collaboration, openness, and trust – will help to grow the economy, enhance security, simplify transactions, and drive greater inclusion.”

The survey, conducted by Burak Jacobson, also found that Canadians are spending one-third of their time online. While almost 80 per cent of Canadians have taken action to safeguard their personal information online, 68 per cent have admitted to sharing their personal details out of convenience. 

In addition, Canadians are concerned with how social media platforms store their personal information; just one-third (34 per cent) trust social media platforms to keep their information secure, compared to the 83 per cent who are more trusting of government and financial institutions (81 per cent) with their personal information.

While digital ID is currently being introduced in governments and by some financial institutions, a number of current digital financial services transactions are not secure and could be made so through the use of a digital ID.


  • Deleting cookies and unsubscribing are the most common actions that Canadians take to safeguard their personal information.
  • While Canadians need to understand and educate themselves better about Digital ID, almost half of Canadians (46 per cent) claim they are familiar with the concept of Digital ID. 


Created as a result of the federal government’s Task Force for the Payments System Review, the DIACC is a non-profit coalition of public and private sector leaders committed to developing a Canadian digital identification and authentication framework to enable Canada’s full and secure participation in the global economy. DIACC members include representatives from both the federal and provincial levels of government as well as private sector leaders. For more information visit


Burak Jacobson Research Partners is a full-service market research consulting firm headquartered in Toronto, Ontario.  Founded in 1981, Burak Jacobson has conducted over 4,000 research projects in 39 countries across a variety of industries.

Spotlight on Oaro

  1. What is the mission and vision of Oaro?

We use the digital world to verify the real one. At Oaro, it’s not about technology, it’s about truth. 

When we’re asked what Oaro does, there are a few different answers we could give. We create and deliver secure, enterprise-grade applications to enhance our clients’ ability to thrive in the digital economy. We contribute to a future where the gap between information in the digital realm and the real world is much narrower than today. That’s why major institutions and businesses from across the globe call us when they need to verify first, trust second. Onboard, and admit your people faster, keep their information and yours secure — and help the truth move a whole lot faster.

2. Why is trustworthy digital identity critical for existing and emerging markets?

The word ‘trust’ originates from Old Norse treysta, meaning “to rely on, make strong and safe.” The digital identity landscape today is anything but treysta-worthy! Data breaches, password overload and the privacy abuses of big tech have all contributed to the situation we currently find ourselves in. Our personal data is siloed, often for sale to the highest bidder (legally and illegally), and these problems just seem to be multiplying as digital services become pervasive. 

Most of us will agree that digitization is desirable, and that it unlocks significant economic value. At Oaro, we are building products that go beyond pure identity functionalities, but most use cases our clients share with us cannot be successful without a reliable identity solution at the core. We also don’t believe there is going to be a major distinction between technology in the developed world and the emerging markets going forward. If anything, emerging markets enjoy the advantage of agility when it comes to choosing the right tools for the job. We have boots on the ground in Mexico, and are seeing strong uptake of Oaro Identity there. Follow us on social media or visit for an announcement in the coming weeks! 

3. How will digital identity transform the Canadian and global economy? How does Oaro address challenges associated with this transformation?

Much has been said on this topic already, and while we agree entirely with DIACC’s estimates of the economic benefits of digital identity for the Canadian economy, we are cautious about predicting the future. Rather than feeding the hype cycle, Oaro has taken the path of quietly working with our clients to solve real business problems, while rigorously measuring the results.  

Oaro is focused on creating trust in a digital world. Our technology is revolutionizing how leading organizations authenticate and authorize the flow of their digital information. Our product, Oaro Identity, connects people to their identities and simplifies your business processes while doing it. Normally, increased security comes with additional layers of process, but the opposite is true with Oaro Identity —  as processes become simpler, they become more secure. 

4. What role does Canada have to play as a leader in the space?

Canada has a long tradition of leadership in when it comes to setting standards. 150 years ago, North America had 144 official time zones. One fateful night, railroad engineer Sir Sandford Fleming was forced to spend the night in a train station because of confused timetables. This uncomfortable situation led him to advocate tirelessly for international standard time, which we now take for granted. 

Oaro’s position is that digital identity is broken, and much like the world before standard time, we are all suffering from the resulting confusion. Canadian businesses have demonstrated global leadership in the identity space, and it is now up to Canadians themselves to embrace these new technologies in everyday life. 

5. Why did Oaro join the DIACC?

Oaro strongly believes that solving the challenge of modernizing digital identity takes a collaborative approach. We are proactively working with several international organizations, such as the International Civil Aviation Authority’s (ICAO) newly formed Trust Framework Study Group, which seeks to establish identity standards for global aviation security. We are also a member and node operator of Alastria in Spain, a non-profit association which promotes standards-based digital identity in Spain and throughout Europe. When we met other DIACC members at IdentityNORTH and saw the valuable work being done, we knew it would be a great fit for Oaro. 

6. What else should we know about Oaro?

Working with the Saint John Airport, we created a first-of-it’s-kind solution for secure entry for airport employees and contractors. 

As one of the fastest-growing small airports in Canada, serving nearly 300,000 passengers annually, Saint John Airport has long been recognized as one of Canada’s most innovative flight hubs. The executive team has focused on putting into place systems that can scale as the airport grows. With Oaro’s help, Saint John was able to implement a system where authorized employees only had to approach a secure door, and face into a camera in order to gain access. 

Oaro’s technology recognizes full-motion video, so would-be criminals can’t gain access using high resolution photographs. Lost or stolen swipe cards are a non-issue. Each user is authenticated in real time, and a tamper-proof record of their access is stored. The result is an easily scalable, entirely secure system that leveraged a large portion of the airport’s existing technology spend to improve both safety and efficiency. 

DIACC Industry Insights: Digital ID in Commerce

This ‘mini white paper’ is the third in a series prepared by DIACC, highlighting the potential impact that digital ID could have on key sectors of the Canadian (and global) economy.  

The focus of this paper is the commerce sector. Find out what you need to know about the applications of digital ID in the industry, and how it impacts key stakeholders, including consumers, businesses and e-commerce.

Read the full paper: DIACC Industry Insights: Digital ID in Commerce

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